This is actually our second time purchasing from the SpaceView series. bizarregoyle 6 mo. Now it will only turn off it it's plugged in, and even then there are times when I can't get it to turn on. Reviewed in the United States on April 23, 2023. Half the time, owners forget to turn up the volume, and you need to switch it up to max to get a response from the unit. The monitor itself powers up and connects to our cameras, we can switch between two cameras and hear audio through the camera microphone and monitor speaker. After months of hands-on testing in my nursery, I believe the best baby monitor is the Eufy SpaceView Pro. We should assume the baby is breathingthey can make us hyper-anxious. eufy SmartTrack Link (2-Pack) Best Seller. You need to remove power from these devices and then try accessing your baby monitor one more time. Turn on the monitor and wait for the camera to pair with it. A weak signal or lost connection can also be a problem with Eufy baby monitors, especially if the camera is too far away from the monitor. The first thing you need to keep in mind is that the two units should not be away from each other more than one meter apart. Keep reading for more details on how to fix the sound issue in your Eufy baby monitor. The easiest method would be to just get rid of the smart units and dont bother with the devices again. Please make sure that you are posting in the form of a question. Eufy is committed to providing high-quality products and excellent customer service, so dont hesitate to reach out to them for any assistance you need. So, if you cant seem to figure out the issue with the unit at this stage, there is no harm in power cycling the device. If your Eufy Baby Monitor keeps turning off, here are some common reasons behind this issue: If your Eufy baby monitor keeps turning off, there are several steps you can take to fix the issue. This is a BETA experience. From other reviews it seems like this battery issue is common, and that there isn't a way to replace the battery. Here are some troubleshooting steps to follow: If the battery of your Eufy baby monitor is low, it may not have enough power to operate properly, and the monitor may turn off unexpectedly. I don't have an opinion on whether or not it's safe to use a smart Wi-Fi baby monitor. Some monitors dont perform as well when they need to penetrate thick walls or multiple floors, like when you have a second-floor nursery, or are going outdoors. In such cases, replacing the battery with a new one can help resolve the issue. Bringing the parent and baby unit closer and charging the battery can also resolve this issue. Now, tap the Check for firmware update button. It also came along on a family cross-country trip to Canada, where Im happy to report that the monitor worked well in spite of the baby being even further away from our room than he would be at home. Fast, Free Shipping. The Spaceview Pro Baby Monitor has a longer battery life than the Spaceview one. I expected nothing less from Eufy, the maker of adorable, affordable robot vacuums and other smart home appliances. However, look for options that have multiple sensitivity levels so the monitor isnt picking up too much background noise and alerting you when the baby doesnt really need help. Some monitors go over the crib for a birds-eye-view; if you want this feature, we recommend securing the monitor per the manufacturers instructions, whether thats with a wall mount or straps around the crib. Manuals & Downloads. What was that a bump or a thump? As mentioned in several sections above, resetting the monitor and camera can help resolve many issues with Eufy baby monitors. Tips to Fix Eufy Baby Monitor Sound Issues, Check the Distance Between the Parent Unit and the Baby Unit, Tips to Resolve Eufy Camera and HomeBase Connectivity Issues, How to Fix Eufy Doorbell Sync Button Issues, Can Eufy Baby Monitor be Hacked? If the issue persists, see the next step. More so, ensure that the electrical outlet you are using is providing a stable power supply. eufy Security Video Baby Monitor with Camera and Audio, 720p HD Resolution, Ideal for New Moms, 5 inch Display, 110 Wide-Angle Lens Included, Night Vision, Worry-Free Battery Life, USA Try plugging the monitor into a different outlet or use a surge protector to ensure a stable power supply. Smart Box. Its not mentioned in the manual but its there. To troubleshoot this issue, check that the camera is properly connected to the monitor and that the camera lens is not covered. Audio constantly on when screen sleeps after adding 2nd camera + updating firmware. However, we cannot say the same if there are hardware issues with the system. But things that connect to the internet tend to have security problems, and of all the smart home devices in your house, a baby monitor is the one that youd least want to get hacked. I felt confident that the Lollipop would be safe around other siblings who came in and messed with the equipment, as kids do. Lets dive in! I took the Eufy on multiple family camping trips when I wanted a monitor and needed it to be able to work without Wi-Fi given our location. The monitor is a Eufy Spaceview and a teardown can be found here: https://fccid.io/2AOKB-T8300M/Internal-Photos/Internal-photos-3970542. It will barely take a few seconds as youre trying to configure your unit. If a user answers, thank them. The unit it fully charged when this happens. And some parents may prefer Wi-Fi, while others wont. A damaged cord or connector can cause an intermittent power supply or loss of power, resulting in the monitor turning off. The 1080p monitor had the highest quality picture among the monitors tested, which helped me see small details like whether a baby is just starting to wake up, is sucking their thumb, or has drifted off to sleep. Reset the monitor by poking the hole on the back of the monitor stand. & understanding but even the replacement didn't work.Eufy, I'm not sure why you continue to offer this product. No Wi-Fi setup required and ready to use right out the box so you can monitor your little one in minutes. One downside is that the Giraffe Cam Pro, like other Wi-Fi monitors, has to be repaired anytime its unplugged by a pesky toddler up to no good. S320 Smart Sock; Baby Monitor 2; SpaceView Baby Monitor; 720p Video Baby Monitor; SpaceView S Baby Monitor; SpaceView Pro; Wired Cam. For example, if your baby has a health condition, watching their breathing analytics via an app shouldnt replace data from certified medical devices which are used under the direction of a doctor. Does this use the same camera as the 2 kit bundle? An example of data being processed may be a unique identifier stored in a cookie. Release the reset button and plug the camera back into the power source. Smart Lock. Resetting the Eufy baby monitor can help clear any temporary glitches or settings that may be causing it to turn off repeatedly. Euphy - if you are listening, please have your product people make these changes and I will be the first one in line to purchase a new monitor: great product, even better customer service! To charge: Connect one end of the micro USB cable to the boby monitorond the other end to the power adapter (5V/2A). If the batteries in either the parent unit or the baby unit are low, the sound may not work properly. To troubleshoot this issue, check that the camera is properly connected to the monitor and that the camera lens is not covered. A: Here are the steps to restart your Eufy baby monitor: If restarting your Eufy baby monitor doesnt resolve the issues youre experiencing, you may want to contact Eufy customer support for further assistance. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Specifications. Then tap About Device. Eufy boasts one of the longest ranges of any monitor we tested, with a range of up to 1,000 feet. This eliminates a lot of unnecessary middle-of-the-night waking when your baby is simply soothing themselves back to sleep or rolling around to get comfortable. If the camera is not pairing with the monitor, try resetting both devices and following the pairing instructions in the user manual carefully. When monitoring your baby, hearing their sounds and cries is crucial. You can likely view parenting content for free from other baby publications, but if having all of the information in your monitor app is more convenient, you can add a subscription. The monitor and screen. This thing is easy to set up and having a live monitor is amazing. Happy with this purchase. Today I got a frozen screen when I tried to turn it on and no response. Shapiro warns that parents should be wary of relying on health analytics from a baby monitor. Find helpful customer reviews and review ratings for eufy Baby, SpaceView Pro 720p Video Baby Monitor with 5'' Screen, Two-Way Audio, Pan & Tilt, Night Vision, . Many baby monitors now offer the option for multiple cameras, allowing you to toggle among two or more children in separate rooms. This is because it can cause the components of the units to be distracted from their original place. We take every step imaginable to keep your data secure and private. Reviewed in the United States on January 3, 2023. we've had this monitor for about a year now. The camera should reset and the LED light will flash rapidly. S300 eufyCam (eufyCam 3C) + 1 TB Hard Drive, Sold Out We will begin by discussing common problems associated with the Eufy Baby Monitor, followed by specific solutions for each issue. If your Eufy baby monitor does not have a display screen, you can check the volume settings on the parent unit. I own one of these and a Nanit Pro I prefer this greatly. Fluctuations or interruptions in the power source can cause the monitor to shut down. If you are at the child-rearing stage when you spend less time worrying about whether they're breathing and more time trying to figure out if they fell asleep in the closet again, the SpaceView is a great pick. Related Post: How to Fix Eufy Doorbell Sync Button Issues. 2023 Cond Nast. Most of the time, you will not check for interference in the room. The sound on your Eufy baby monitor not working can be a frustrating issue, but there are several steps you can take to fix it. This can happen for various reasons, such as a drained battery or a loose connection. If youre using a Eufy baby monitor with a display screen, it may also be helpful to position the parent unit in a location where you can see the display screen clearly. This can be helpful if you want to have a post-bedtime porch sit with your partner, or take a short evening stroll while keeping an eye on your baby. The Chillax Giraffe Cam Pro had the longest range of any monitors I tested at 1200 feet. If you experience a weak signal or lost connection, move the camera closer to the monitor and ensure that there are no physical obstructions between them. Most monitors dont experience frequent hacks, especially when parents are keeping up with the safety and maintenance of their monitor and Wi-Fi system, but its still a risk. How to Connect Hello Baby Monitor to WiFi? It reads the temperature as well but in not sure how accurate that is Good monitoring system for the price, the video is pretty clear, it has 3 different zooms, the closer you get the less sharp the image but you can still see if your child opens his/her eyes and mouth. Can I Use Anti-Radiation Glasses Everyday? Monitors can keep an eye on room temperature and other data as well, and can notify you with a ding. I also appreciated some of the Giraffe Cam Pros standout features that make this monitor a great investment for growing kids. If you opt for a Wi-Fi-based app-only system, you can watch your baby on whatever size screen you own. its been absoluteluy wonderful. Secondly, ensure the speakers connection. I wanted to love it so much, but the cons simply outweigh the pros. On the one hand, if the room is very noisy, you may need to turn down the volume to avoid hearing any background noise. Check your Eufy baby monitors settings to see if there are any power-saving features enabled that may be causing it to turn off unexpectedly. Fortunately, there are a few simple troubleshooting steps that can help you get your Eufy Baby Monitor working properly in no time. If the problem persists, it may be related to the Wi-Fi configuration. Our top three baby monitor picks are all under $200 with two right at $150. theres no wifi to worry about, weve brought it to numerous family and friends houses and it instantly connects to the camera and has great range. A corner wall mount is included in the box, in addition to the monitor unit, handheld screen, optional wide-angle lens, and chargers. If the issue persists, contact Eufy customer support for assistance. If the room is quiet, you may need to turn up the volume on the parent unit to hear any sounds coming from the baby unit. The consent submitted will only be used for data processing originating from this website. It all comes down to how youre planning on adjusting the system. Having a baby monitor is essential in order to ensure the safety and well-being of your child. If your Eufy baby monitor has a display screen, you can check the volume settings on the monitor itself. You will have to get a replacement, and that can be done pretty easily by contacting the dealer. The WIRED conversation illuminates how technology is changing every aspect of our livesfrom culture to business, science to design. Ive seen monitors evolve through eight years of parenting, and watched brands add numerous features that are sometimes helpfuland sometimes unnecessary. Checking the volume settings on your Eufy baby monitor is one of the first troubleshooting steps you should take if youre experiencing sound issues. For me, a big drawback of the SpaceView was that it can't save video clips. +1 (800) 994-3056, Website Live ChatMon-Fri 8:00 AM-4:00 PM (PST), Fantasia Trading LLC 2022 200923810277About UsShipping policyRefund policyPrivacy policyPrivacy RequestCookies SettingsTerms of service. The new cam will not connect to the monitor, presumably because Eufy is notoriously picky about different firmware versions. For a budget-friendly baby monitor thats still portable, highly reliable, as well as easy to see, hear and use, I picked the Chillax Giraffe Cam Pro as a high-performing value buy at $160. A: But if your child is mobile enough to move around the room and you want to follow them with the camera, youll need to move the camera further away and set up a boundary to see the whole room. Make sure that the volume is turned up to an appropriate level and that the mute button is not enabled. If your Eufy baby monitor does not have a display screen, you can check the volume settings on the parent unit. In addition, it comes with an extra wide-angle lens that helps the parents with better view options. 3. Only you and your co-registrant can see this item. However, if you dont wish to do just that, then you will have to get an extension for the router. They didnt all make our list, but here are the other contenders. Its beautiful, round, and irresistibly shiny; if you have a HomePod or a Nest thermometer, this will blend right in. Your screen could be small if youre watching on your phone, or larger on an iPad or other tablet. Buy on the Eufy Store. (That said, Shapiro warned against spending date nights worrying about whether your baby is sleeping, as long as youve left them with a trustworthy caregiver.). the picture is excellent, night vision is clear and we've had this monitor for about a year now. Nobody wants a monitor that sounds an alarm every time the baby rolls or squeals, and the Eufy monitor offered the best sensitivity options of the monitors we tested. Lowering the screen brightness can help extend the battery life. While the Eufy SpaceView works well for small babies, it's perfect for the years when your kids are big enough to get out of bed but not yet big enough to know how doorknobs work. It's sad to think that I wouldnt have been able to save them with this one. Baby-Monitor. You might opt for a slim design for pocket carrying or one with a stand if youll put the monitor on the counter frequently. For example, the last time the video was buffering I learned why babies lose their hair. Alarm System. It's tempting to invest in a high-tech smart monitor that will track each breath and heartbeat and teach them to sleep through the night. ndalby January 24, 2020, 7:42am #4. No installation required. This item: Video Baby Monitor, eufy Baby, Video Baby Monitor with Camera and Audio, 720p HD Resolution, Night Vision, 5" Display, 110 Wide-Angle Lens Included, Lullaby Player, Ideal for New Moms $159.99 ($159.99/Count) This item will display a "Must Have" badge to friends and family viewing your registry. How to Save Your Smartwatchs Battery Life. Eufy baby monitors are generally reliable, but there are some common problems that users may encounter. Lastly, you can also move the devices closer to each other to improve the signal strength. This may involve pressing a button or scrolling through a menu to access the volume controls. Aobelieve Baby Camera Flexible Mount for Eufy Spaceview, Spaceview Pro and Spaceview S Video Baby Monitor, Clip Mount for Eufy Baby Monitor Camera, Flexible Gooseneck Baby Monitor Holder for Crib Without Tools or Wall Damage - White, Video Baby Monitor, eufy Baby, Video Baby Monitor with Camera and Audio, 720p HD Resolution, Night Vision, 5" Display, 110 Wide-Angle Lens Included, Lullaby Player, Ideal for New Moms, 1996-2023, Amazon.com, Inc. or its affiliates, eufy Baby, SpaceView Pro 720p Video Baby Monitor with 5 Screen, Two-Way Audio, Pan & Tilt, Night Vision, Lullaby Player, for New Parents, Wide Angle Lens Not Included (No App Required & Supported). You can get a closer view with a zoom function even without a birds-eye setup. . The FHSS transmission ensures that the live-stream from your camera to monitor is for your eyes only. Amazon has encountered an error. Dont Miss a Thing: See every detail when you are needed and capture those magic moments with sharp 720p clarity. I've taken apart the display, disconnecting the ribbon cable and reconnecting it to the main board but this did not fix the issue. If the above steps do not work, try resetting the monitor. For example, placing your Eufy baby monitor in a clear line of sight, away from walls or large furniture, can help reduce interference and improve the signal quality. Some baby monitors have power-saving settings that automatically turn off the monitor after a certain period of inactivity. Choose from 5 relaxing lullabies that will help put your little one to sleep. A: Please try again later. For eufy Security/Baby/Pet Wait for a few seconds to allow the units to connect. Baby Monitor. Theres also a privacy button to turn the Wi-Fi on and off, which Shapiro says decreases the likelihood of getting hacked if the monitor isnt always available. Additionally, try resetting the monitor and camera to see if that resolves the issue. Open the Eufy Baby app on your phone/tablet. Next, tap Me then tap My Devices. Error posting question. This can be caused by a loose connection between the monitor and camera or a malfunctioning camera. The only thing that you can do about hardware issues is to get your hands on a fresh device. But you may prefer the added security that comes from a dedicated monitor, especially given the recent kerfuffle on Wi-Fi-connected Eufy security cameras. Check the adapters connection and make sure it is securely plugged in. It comes pre-paired with a private channel portable monitor that does not rely on Wi-Fi, so its seamless to use. If there seem to be no hardware issues and you believe that you programmed it perfectly, then a quick peek at the configurations will do the job. Additionally, some parents might want two-way communication, Shapiro said. In this article, we will walk through the process of diagnosing and resolving common problems with the Eufy Baby Monitor so that you can feel confident using your system and monitoring your babys environment. Baby Monitor. Won't detract from your nursery's decor. We are a tech-savvy bunch who love exploring the latest monitors. No linking to product sales, affiliate links, self promotional links, or selling equipment. So, that is one thing to consider. See The Bigger Picture Packed with 10 times more detail than standard 240p baby monitors, SpaceView's large 5" HD resolution display shows a bright, crisp and clear picture. Updated - Love some things, severely lacking on others, Reviewed in the United States on December 23, 2021. Interference with other devices can cause various problems with Eufy baby monitors, including weak signals and lost connections. After 18 months of use, our battery stopped holding a charge. No? Hassle-Free Warranty. Queries. If the issue persists after trying this fix, continue to the next step. . However, such issues can be easily resolved after some small fixing. From there, fixing the unit should come easy, and you will not have to bother with more errors down the road. So, be sure to reset everything back to factory settings and set up the system one more time. As a last resort, you may want to try resetting the monitor back to its factory settings before contacting Eufy customer service for further assistance. We and our partners use cookies to Store and/or access information on a device. Is that a ghost, or is the toddler throwing every single book on the floor? After testing the Eufy for five months, I continue to appreciate the Eufys strong commitment to basics: a super clear picture, high security without Wi-Fi concerns and portability. If youre worried about security with Wi-Fi monitors, youll appreciate the precautions available in this one. Plug the odapter into a power outlet. 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