Another helpful thing will be to enable this Alexa skill too. You may find that music doesn't play on one or more of your Echo devices, or that one or more Alexa-enabled devices are unreachable during setup. Check out our list of the most common Wi-Fi problems (with solutions). Now test if Alexa can hear you. Before you start, please make Spotify your default music streaming service and default podcast service so you don't have to say "on Spotify" every time you ask Alexa for your favorite audio content. UK (mine) and Germany (the connected device I want to remove). Price When Reviewed. Since we don't have access to users accounts from the Community, we'd recommend contacting our Customer Support directly so they can check the account backstage and help you further in case you need to transfer your content to a new account. If your Echo sometimes recognizes you and sometimes doesn't, practice speaking clearly and consider turning on the Adaptive Listening mode in Alexa App Settings. Restart the Alexa-enabled device. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 4. Android 13. Michael Bizzaco has been writing about and working with consumer tech for well over a decade, writing about everything from A/V components and smart home devices to encryption software, cloud backup platforms, search engine tools, and more. First, open your Alexa app. Simply transfer Spotify music to Windows Media Player and sync Spotify music to Amazon Music. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. Confirm on the next screen. Unlock iPhone, open Spotify, play a song, tap "more devices", tap iPad, iPad starts playing the song. INCLUDES 1 YEAR OF AMAZON KIDS+ - A digital subscription designed for kids aged 3-12 to safely learn, grow, and explore. Wait a solid 10-15 seconds for each component, then re-power everything in reverse. However, if they persist, you should check other solutions. Sometimes this is all it takes to get things back to normal. Ask Alexa to play music, answer questions, read the news, check the weather, set alarms, control compatible smart home devices, and more. In the Alexa app, delete and re-add the smart device youre having trouble with. Note: You still need to say "on Spotify" at the end of commands to play podcasts. For that, open the Spotify app and go to its settings. 2023 Guiding Tech Media. Ultimately the device showed as "Unavailable to control." Amazon's Guest Connect feature lets you listen to your own music and news stories on another persons Alexa smart device. All they needed to do was allow us to remove inactive devices in the interface. Reddit and its partners use cookies and similar technologies to provide you with a better experience. PCMag supports Group Black and its mission to increase greater diversity in media voices and media ownerships. There's no way for me to remove the Kitchen Echo from my list of devices on either desktop or iOS app. Hope this helps. Select Spotify and tap Link account to Alexa to link Spotify to Alexa. 10 Fixes for Android Auto Not Playing Music From Spotify or YouTube Music, 11 Best Ways to Fix Alexa Not Playing Music from Amazon Music. Wi-Fi networks on the 2.4 GHz band are slower but are more reliable, which is important if Alexa devices are spread out across a large area. Tap the Join button to access the Echo. Ever since the recent Spotify outage, my Echo constantly appears as Unavailable for listening on within the Spotify app. Given the above, how can you obtain earlier versions of the app? Cannot Remove Device as "Device is Unavailable", If you appreciate an answer, maybe give it a, If you appreciate my answer, maybe give me a. I also removed Alexa from the list of apps in my profile. Viwizard uses cookies to ensure you get the best experience on our website. You will find your Echo device. Open the Alexa app. First and foremost, youll want to make sure Drop In is enabled on the Alexa device youre attempting to call. Tap the Agree and Continue button and go through the setup process. Click SIGN OUT EVERYWHERE. Restart any Echo device that isn't working with multi-room audio, then check to see if multi-room audio works. All devices are "unavailable for listening on". This will keep Alexa from listening at all, but might not be the best choice for blocking out accidental waking if you use the Dot as a way to control your TV or home-theater equipment. Anyone who uses Guest Connect to access an Echo will automatically be reconnected the next time theyre in the same location. The free service was extended to more countries in June 2020. After unlinking and relinking Spotify and Alexa, all devices are available for a few minutes. I don't have any of these problems with my other Echo Dot. You should update the Spotify and Alexa apps from the respective stores on Android and iOS. 5. If you are one of them, here we shall tell you various ways to fix the Amazon Echo not playing Spotify issue. Anyone who wishes to connect to your Echo device would need to follow the same steps to set up Voice ID and activate Guest Connect. Welcome - we're glad you joined the Spotify Community! This is likely a problem with Amazon Echo account connections and prioritization. Stream songs from Amazon Music, Apple Music, Spotify, and others. There are quite a few Amazon Echo models available, with more arriving all the time, so we know it can be confusing to figure out the latest models and which may be the right pick. Visit your Account Settings in the Settings section of your Alexa app, and you'll find the option to choose Voice Purchasing and control how it works or disable it entirely. Echo Dot is Amazon's most popular voice-controlled speaker, now with improved sound and a new design compared to the previous-generation Echo Dot. Go to Spotify website > account settings > apps: "Remove Access" to Alexa. Hopefully, things should be sorted then. Check our guide on how to link Spotify and make it default in Echo. If they havent done so, your device wont be able to make calls to them regardless of whether or not youve enabled Drop In permissions on your end. Often, an unresponsive Echo can be the result of a faulty Wi-Fi connection. Just to check, have you tried restarting your devices and your router to make sure everything is synced up? She has been writing about technology for many years and her favorite verticals include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, and web apps. - I know it's unavailable and have no intentions of ever listening on it but I cannot remove it from my device menu as the three dots do not appear like the other devices. Alexa, play Fear Inoculum by Tool.Her response nothing. You can also manually check for a connection. Youre showing off your new Dot to some pals, so you decide to hit Alexa with some simple trivia. For instance, Alexa, play my Super Nova playlist. If it still doesnt work, take a look at your Spotify playlist names. In the Alexa app, tap More > Settings > Notifications > Guest Connect and toggle it on so it says Enabled. But what should you get? Tap the Allow Guests to connect switch, and guests will no longer be able to connect. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. At first it was only affecting 2 of my echo dot 4th gen devices. I tried doing clean re-installs for both apps and toggling "Show local devices only" in the iOS settings doesn't do anything. However, since the issue doesn't happen in your son's account, it could be account-related. Had the same issue, thank you! You can check for your Echo software version by going to the Alexa app. Keep in mind that if you subscribe to the Amazon Music Unlimited Single Device plan(Opens in a new window), you will not be able to listen to your music on another person's Echo. It may stop responding to your Alexa voice commands or run into problems playing music. Is there anything else we can do to remove this device? A second option is to press the Mute button at the top of the Dot while watching TV or listening to streaming services. Here you will find your groups and Echo devices. I have a device in my Device menu I need to remove but cannot as it is 'Unavailable'. Once you've got your Alexa device up and running on your Wi-Fi network, there are still a few more things you might want to do before diving in, so be sure to head over to echo.amazon.com or download the accompanying smartphone app. That's why I don't know the last working version. How to Choose Spotify as Default Music Service on Amazon Echo. Ever since the recent Spotify outage, my Echo constantly appears as "Unavailable for listening on" within the Spotify app. If your Echo keeps dropping a Wi-Fi signal, it could quickly feel useless. Check to see if it works by saying, "Alexa, play (playlist) on (group name).". Before setting up Spotify on Echo, make sure that your device is compatible with Spotify. Can You Use Spotify on Amazon Echo? Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India for the same. Even with intense competition in the music streaming space, Spotify remains the preferred choice among users. Audio might not be synced correctly between the Echo devices. Make sure that both your Alexa device and phone are connected to the same network. Some additional information I can provide is:- I have a family plan, the primary account is the one that cannot be linked (mine) I tried with my sons account and it worked (using the same device I used with my primary account), but of course I cannot use that one as he uses it on his phone, - On the mobile app, I can see on my sons account (the one that can be linked) a section called "Voice assistants and Apps" but that section is not shown when I use my primary account (the one that cannot be linked).Everything is update to the latest version and it has been weeks since I was able to do it. I've been experiencing this as well for a couple of weeks now. Avoid adding punctuations, difficult titles, or acronyms in the name. All other devices stay unavailable. As a host, you can block specific people from reconnecting to your Echo device, but you have to do this while theyre still connected. If Alexa multi-room audio doesn't work for you, there are some easy steps to take to get this feature back up and running. Spotify, could you please bring back the option to remove an"Unavailable to control" device or contact us to resolve this issue? Check that the Alexa app and your smart home device have the latest updates. In the Alexa app, go to More > Settings > Account Settings > Guest Connect. Go to Spotify and choose one of all your playlists on Spotify. I have several other Echo devices (different models) but only seems to be occurring on the Echo. Yeah, you! Use Spotify Free and ask Alexa on your Echo smart speaker for: Then I made this original post. Start to download and convert Spotify playlist to DRM-free audio files by clicking on the Convert button after you have completed all the audio settings. I also encountered the same problem as this one. But I cannot get this problem sorted. To allow people to connect to your own Echo, you must turn on Guest Connect for the device. Check whats the latest version of software that should be installed for the Echo device from the Amazon website. Spotify software (computer): click on "Connect to a device" icon, leave the device list open (still seeing unavailable device). To get started, you'll need to have created an account on Spotify. Thats why weve put together this guide. These troubleshooting steps apply to Alexa used with Amazon products, such as the Echo,Echo Dot,Echo Show, Echo Flex,Echo Auto,Echo Studio, and more. Thank you for your reply and confirmation. Step 2. 4 - Link your Spotify account to your Alexa account The Alexa app doesn't always follow suit, so make sure the app stays updated on the devices you keep it on. It can be an annoying ordeal, but there are a few quick and easy steps you can take to resolve these false activations. 3. Now for some bizarre reason, it's still left with Echo Show and the unavailable devices. If you use one music service to the exclusion of others, visit Music & Podcasts in the Amazon Alexa settings. We suggest visiting it regularly. Or you can directly use any media player to play Spotify and connect your device to the Amazon Echo using Bluetooth.