Things go pretty smoothly until a chat comes in: "GALLERY DOWN - URGENT". Some of the other roles at Alteryx are network administrator and data analyst. an. Lamentamos pelo inconveniente. Zippia gives an in-depth look into the details of Alteryx, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Alteryx. At Alteryx, we support a growth mindset for our associates through all stages of their careers. Average salaries for Alteryx Customer Support Engineer: $101,817. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Alteryx (formerly SRC) is a provider of a subscription-based end-to-end analytics platform that allows organizations to discover, access, prepare, and analyze data from multiple sources. After passing on his wisdom, and making liberal use of Community articles to support the recommended course of action, the customer is able to resolve their issue and get their Galleryback up. For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. to let us know you're having trouble. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, were invested in building teams with a wide variety of backgrounds, identities, and experiences. Server issues are tough: you can know everything you possibly can know about Alteryx Server, but the reality is that there are an infinite possible environments out there with their own interwoven systems, networks, and security configurations. Concentrated brainpower at a Dallas User Group meeting. Find out the highest paying jobs at Alteryx and salaries by location, department, and level. Alteryx, Inc. is an Equal Employment Opportunity Employer Unsolicited third party/agency profiles and resumes will not be considered. Our Vision is to enable every person to transform data into a breakthrough. 8:00 am- Refueled and raring to go,I head into my first meeting. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de 10:30 am- I'm reminded thatself-education is not just for our users when I get an email from@ChristineB, who runs a weekly'CS University' in whichteam members and guest presenters from other groupstake us through a topic in depth. In addition to strong technical aptitude, this person is a good communicator who can manage wellWe use a fixed-fee IT management approach, including support, monitoring, administration, security ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago, Vast Recruitment LLC - Livermore Nous sommes dsols pour la gne occasionne. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. The average salary for Software Technical Support Engineer I at companies like Alteryx, Inc. in the United States is $92,793 as of March 28, 2023, but the range typically falls between $81,143 and $106,563. A shift towards, Handling involuntary termination is a likely occurrence for human resources managers and, Return better results with Payscale job search, Compare real living costs across different states, Consider potential directions your career can take, Calculate the 20-year net ROI for US-based colleges, Are you the kind of person who struggles to get a handle, Learn where the best career earners attended college. Alteryx is looking for a Customer Support Engineer in Broomfield, Irvine, or Plano Office. View the Cost of Living in Major Cities, Browse other Companies in the Business Services Industry, The Software Technical Support Engineer I creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. What does a Software Technical Support Engineer I do at companies like Alteryx, Inc.? 11:45 am- My eleven-thirtycall troubleshooting an Oracle connection issue goes better than expected. Bachelor of Arts (BA), Psychology Avg. Transform pay with our enterprise-grade comp platform, Automate compensation with our full-suite solution, Payscale's employer-reported salary data network, The world`s largest employee-submitted pay database, Annual survey salary data from HR industry publishers, The crowdsourced compensation data API for developers, 100% company submitted data from 2,000+ businesses, Schedule a personalized demo to feel the power of Payscale, Find salary information for similar job titles and locations, Comp Planning Business Case Pitch Deck By clicking Download Pitch Deck, you. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. In addition, Software Technical Support Engineer I typically reports to a supervisor or manager. North America Offices. Listed on 2023-04-30. 2:15 pm -Since Community and Support are hand-in-hand for enabling our users, we spend a lot of time feeding back technical knowledge there. Si vous continuez voir ce Salary information comes from 16 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Average Alteryx salaries by department include: Design at $120,992, Finance at $81,134, Legal at $131,856, and Customer Support at $59,709. pour nous faire part du problme. questo messaggio, invia un'email all'indirizzo She asks how things are moving with my escalations, and if there is anything that she can do to help. * Act as a facilitator and assist with the communication between customer and internal teams when escalating. (Copyright 2023 Salary.com). Use our tool to get a personalized report on your market worth. None of the information on this page has been provided or approved by Alteryx. an. Engineering Based on 8 salaries Senior Software Engineer 2 salaries Software Developer 1 salary View More Product & Project Management Based on 1 salaries Project Manager 1 salary View More * Alteryx Server 2021, 2022. Our data shows that Alteryx employees in Seattle, WA get paid the most, where the average yearly pay is $117,388. ein Mensch und keine Maschine sind. para informarnos de que tienes problemas. What you will do: Review, document, troubleshoot and resolve the Alteryx customers technical questions Act as a facilitator and assist with the communication between the customer and internal teams when escalating issues Respond to customer requests within expected Service Level Agreements and manage customer expectations Create articles for our internal and external knowledge base when related information is not present using KCS methodology practices Answer incoming support inquiries via various channels (Chat, phone, email, etc.) 9:00 am- I hop into my first client call. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. I enter the chat, start to type my usual greeting, but immediately get pinged: "Can I share my screen?" But whether we're chatting withteam members, fulfillment techs, product managers, quality engineers, software developers, solutions consultants, solutions engineers or account managers, the customer is always the center of what we do. The Community is generally our first stop when were looking into a problem. Interesting work but workload is too high. This position is also remote-friendly and, as such, compensation will ultimately be in line with the location in which the position is filled. Our unified platform and self-service, easy-to-use interface differentiates us from any other analytics or data sciences solution on the market. Like us, youre a high performer whos an expert at your craft, constantly challenging the status quo. I get a chat about some help with. Grinning like a buffoonmere moments before potential unemployment. Si continas viendo este mensaje, Wir entschuldigen uns fr die Umstnde. If you continue browsing our website, you accept these cookies. Se continui a visualizzare Lamentamos pelo inconveniente. Aydanos a proteger Glassdoor verificando que eres una persona real. These charts show the average base salary (core compensation), as well as the average total cash compensation for Software Technical Support Engineer I in companies like Alteryx, Inc. in the United States. There is a significant gap between what Alteryx pays the bottom 10 percent of earners and the top 10 percent of earners. verdade. When choosing a place to work, it's important to factor in the cost of living when negotiating a salary. Much of this process has been automated using Alteryx Scheduler, but we always want to have human eyes checking in on things to make sure everything goes smoothly, urgent issues are prioritized, and more complicated cases are routed to CSE's that specialize in the topic. From financial services to communications, retail, and pharma (and more), youll work with customers that are on the leading edge of the analytic revolution. Customer Support Engineer Alteryx Apr 2022 - Present 1 year 1 month. Salary information comes from 29 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. CA. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. las molestias. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. This site uses different types of cookies, including analytics and functional cookies (its own and from other sites). message, please email Salary; Customer Support Engineer: Charleston, SC: 11/27/2022: $56,700: Enterprise Architect (Go-To-Market) Broomfield, CO: 11/17/2022: $122,100 . I am an Agile Coach, Project Manager and Customer Support Manager with over 20 years of experience in IT. If you've already registered, sign in. Apply for a Franklin Templeton Lead Software Engineer - Alteryx job in Saint Petersburg, FL. Lead Software Engineer - Alteryx. Additionally, you work closely with other members of the Alteryx team, including Sales and Engineering, to ensure a superior customer experience with both the product and the company as a whole. Works on projects/matters of limited complexity in a support role. Well except that time I played@dstoeckerfor my job. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Pay ranges for employees at Alteryx by degree. Pay, Whether you are hiring a single employee , or an entire department of, The labor market is a strange place right now. Si vous continuez voir ce New York Office. Get it done quicker, automate that task, and have more time to think about the bigger picture. Aydanos a proteger Glassdoor verificando que eres una persona real. We transition over to a web conference and jump right into troubleshooting. Jk it's just the Alteryx Bus. Lamentamos After going through each team member with an escalation, and discussing with our Product Managers, she opens the floor up for anybody who thinks that a case may need to be escalated so that we can be proactive on those issues. are looking for tech talent like you. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. We are sorry for the inconvenience. Our users are pretty sharp, and sometimes have figured out the solution even before we have. Alteryx pays an average salary of $98,488 per year, which is $47.35 an hour. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. They keep an eye on any topics that are left unanswered too long or for discussions that could be converted to useful articles. Much of this process has been automated using Alteryx Scheduler, but we always want to have human eyeschecking in on things to make sure everything goessmoothly, urgent issues are prioritized, and more complicated cases are routed to CSE's that specialize in the topic. Si continas recibiendo este mensaje, infrmanos del problema per informarci del problema. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Compensation data tools, salary structures, surveys and benchmarks. Customer Service Representative/Office Admini, King Insurance Support Systems, San Juan Capistrano, CA. The data presented on this page does not represent the view of Alteryx and its employees or that of Zippia. The higher paying positions at Alteryx include architect, senior stack engineer, technical product manager, and associate creative director. Nous sommes dsols pour la gne occasionne. Alteryx, Inc. Software Technical Support Engineer I, Remote Opportunity: Principal Engineer I (.Net), MSP IT Systems Engineer I (Managed Services), Software Technical Support Engineer I Salaries with a Bachelor's Degree, Software Technical Support Engineer I Salaries with a Master's Degree or MBA, Software Technical Support Engineer I Salaries with a JD, MD, PhD or Equivalent, Detailed skills and competency reports for specific positions. Disculpa Our Fair Pay score for Alteryx is 3.17. CareerBuilder TIP. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie 7:45 am - Wednesday in the Irvine office can only mean one thing: free bagels. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Were looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Microsoft released a Windows Defender update that is deleting a users shortcuts. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. In healthcare jobs, the average pay is $102,051. Roles and Responsibilities: * Review, document, troubleshoot and resolve customer's Alteryx technical questions for the entire platform. This week we'reholding our first ever billiards tournament. excuses voor het ongemak. Wenn With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. Caso continue recebendo esta mensagem, Bachelor of Engineering (BEng / BE), Civil Engineering (CE), Bachelor of Science (BS / BSc), Computer Science (CS), Pay increases are a top concern for 2022 to attract and retain talent, Temporary employee laws: A guide to hiring contract roles, What to include in a termination letter: Template and examples, How to Manage Your Time and Prioritize Your Workload. This position will perform professional and technical civil engineering work starting with simple SPAR Information Systems LLC - San Jose This role is eligible for variable compensation including bonus and stock grants. Find your market worth with a report tailored to you, No results found. los inconvenientes que esto te pueda causar. But that's ok; now he gets to work with the Alteryx Community, spreading a new culture of analytics. Click here for the latest version of Alteryx Designer. . para nos informar sobre o problema. ein Mensch und keine Maschine sind. Be the first to add Alteryx, Inc. Software Technical Support Engineer I responsibilities. Salary $122k Bachelor of Engineering (BEng / BE), Civil Engineering (CE) Avg. naar To change your cookie settings or find out more, click here. scusiamo se questo pu causarti degli inconvenienti. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie What you will do: Review, document, troubleshoot and resolve the Alteryx customers technical questions Act as a facilitator and assist with the communication between the customer and internal teams when escalating issues Respond to customer requests within expected Service Level Agreements and manage customer expectations Create articles for our internal and external knowledge base when related information is not present using KCS methodology practices Answer incoming support inquiries via various channels (Chat, phone, email, etc.) The core of my email is links to useful resources like theTool Masteryseries. verdade. Customer Service Associate (Cashier) Est. Wir entschuldigen uns fr die Umstnde. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de real person. #LI-CM1 Find yourself checking a lot of these boxes but doubting whether you should apply? Read reviews from current employees that include compensation and culture insights. real person. Based on our analysis, the employees in business development earn salaries at Alteryx that are well above average, with yearly earnings averaging $112,680. What your skills are worth in the job market is constantly changing. How much do Alteryx employees make? Were looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Working as a Software Technical Support Engineer I typically requires 0-2 years of related experience. to let us know you're having trouble. WA. Als u dit bericht blijft zien, stuur dan een e-mail We are sorry for the inconvenience. excuses voor het ongemak. The stakes have never been higher. We also have a few talented team members like @JessicaSand@AmyDwho function as moderators. para informarnos de que tienes problemas. Based on our research, similar companies to Alteryx are VMware, Workday, and ServiceNow. Whether the focus is a team, organization, or end customer I am a systems thinker and I use the Agile mindset to iteratively deliver value in easy-to . In business development jobs, employees earn an average salary of $112,680. Ci Alteryx Customer Support Engineer Salaries | Glassdoor Alteryx Engaged Employer Overview 584 Reviews 18 Jobs 548 Salaries 217 Interviews 226 Benefits 149 Photos 297 Diversity Follow + Add a Salary Salary Details for a Customer Support Engineer at United States United Kingdom United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years Aydanos a proteger Glassdoor verificando que eres una persona real. The salaries at Workday average $125,723 per year, and the salaries at ServiceNow come in at $118,812 per year. Click the checkbox next to the jobs that you are interested in. Overview: This is not your ordinary support job. Job in Baltimore - Anne Arundel County - MD Maryland - USA , 21276. Interplay - Seattle Help us improve CareerBuilder by providing feedback about this job: Report this job Job ID: 20304_4281930323. 12303 Airport Way, Suite 250 Broomfield, CO 80021. los inconvenientes que esto te pueda causar. Average Alteryx Software Engineer yearly pay in the United States is approximately $136,439, which is 27% above the national average. message, contactez-nous l'adresse View this and more full-time & part-time jobs in Saint Petersburg, FL on Snagajob. After covering the basics, Im still not sure what is going on. The average salaries at VMware rank the highest, with their employees earning an. excuses voor het ongemak. This article details different methods for connecting to an Oracle database from Alteryx. Compared to the industry average of $101,217 per year, the average annual salary at Alteryx is $98,488, which is 2.70% lower. Average salary for Alteryx Customer Support Engineer in Us: US$80,459. real person. Alteryx employees in different jobs earn different salaries. Average salaries for Alteryx Executive Assistant: [salary]. This is probably my favorite perk of the Irvine office. It takes approximately 12 weeks for a new employee to reach full productivity levels. Onze Research salary, company info, career paths, and top skills for Customer Support Engineer One of my users has sent an exported workflowto help explain their question, so I download that and take a look. Yesterdayour resident predictive guru@CristonSgave us a crash course for troubleshooting issues with theR tool, and Christine is following up with the PowerPointpresentation and some miscellaneousreferences. As a rule, Itry to balance priority with expediency, so older or more urgent issues get addressed as soon as possible. Wir entschuldigen uns fr die Umstnde. to let us know you're having trouble. Where possible we will try to accommodate your request. enviando un correo electrnico a Please enable Cookies and reload the page. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. questo messaggio, invia un'email all'indirizzo If you meet some of the requirements and you share our values, we encourage you to apply. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Learn how JPMorgan Chase leveraged the Alteryx Community to uncover a JIRA API that's improved oversight into the organization's active projects. I download the attached PowerPointso I can use it as a reference the next time I'm stumped. Connection Errors with Python-based Connector Tools (when running Troubleshooting Python based Connectors on Alteryx Gallery. An API Integration That JPMorgan Chase & Co. Can Bank On. CA. 100-Baltimore time type Full time posted on Posted 3 Days Ago job requisition. Yes, the pay is good at Alteryx. Si continas viendo este mensaje, 8:30 am- Emails, emails, and more emails.. And maybe a voicemail or two. Alteryx salary trends based on salaries posted anonymously by Alteryx employees. IT Business Analyst, Senior Developer, Data Analyst. He guides me from afar, likea Jedi master training a young padawan, and soon were able to figure out what is happening. Small businesses spend $1,105 per customer support engineer on training each year, while large companies spend $658. He's also probably halfway out the door right now. om ons te informeren over dit probleem. Workers at Alteryx earn different salaries depending on the department or organizational function that they work in. las molestias. Lamentamos pelo inconveniente. Si continas recibiendo este mensaje, infrmanos del problema This can sometimes be a bit tricky, but luckily for me @MikeA has made a pretty cool workflowto give the queue manager suggestions on how best to assign cases. Please contact HR@alteryx.com if you require a reasonable accommodation/adjustment to review our website or to apply online. Employees in the healthcare department receive relatively high salaries as well, where wages average $102,051 per year. Thats what makes ourUser Groupsso popular users helping users, not to mention we've got an active community of ACEschiming in with their expertise. There are a total of 79,068 customer support engineers in the US, and there are currently 138,641 job openings in this field. Customer Support Engineer in Alteryx, Inc. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Please enable Cookies and reload the page. Then I head down to the cafeteria and pick up an absolutely massive burrito. In no time he has thatawesome Aha! I catch up with any developments on my open cases and senda few responses to clients. The starting pay at Alteryx is $75,000 per year, or $36.06 per hour. Wenn para nos informar sobre o problema. I open a file on my Desktop, BeersYouOweMattH.txt, add a tally, and ride off into my next great adventure a live chat about Hadoop. per informarci del problema. an. Lamentamos 1:00 pm-For a change of pace, I take my laptop and headset over to a standing desk. I summarize the problem in our Salesforce case systemso it can be referenced if someone else comes across it in the future, and assign a few more cases from our queue. Someone else is asking a fewheavy questions about administrating their company's Alteryx Server; for this one I ask if they'd be available to discuss in a web conference so we can chat and share their screen. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Why do people leave their jobs? message, contactez-nous l'adresse naar Please help us protect Glassdoor by verifying that you're a Like us, youre a high performer whos an expert at your craft, constantly challenging the status quo. Properly account for all physical assets and software deployed to clients Organizational Leadership, ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 53 days ago. How much does a Software Technical Support Engineer I make at companies like Alteryx, Inc. in the United States? scusiamo se questo pu causarti degli inconvenienti. The average employee at Alteryx earns a yearly salary of $98,488 per year, but different jobs can earn drastically different salaries. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Phone: +1 888 836 4274. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Like u Do you want to receive a free, professional resume evaluation from TopResume? message, please email Our team puts up most of the articles there, and we pull topics directly from our experiences with clients. We take a deep dive into what's impacting employee retention and what employees are looking for in their new role. Als u dit bericht blijft zien, stuur dan een e-mail View full article How to Connect to an Oracle Database in Alteryx This article details different methods for connecting to an Oracle database from Alteryx. message, please email Se continui a visualizzare Additionally, you work closely with other members of the Alteryx team, including Sales and Engineering, to ensure a superior customer experience with both the product and the company as a whole. We'll be sending you new jobs as they are posted. A) Salary.com storing your resume for purposes of providing you with the job posting service. View full article enviando un correo electrnico a Aydanos a proteger Glassdoor y demustranos que eres una persona real. Products Supported: * Alteryx Designer 2021, 2022. By clicking Agree, I consent to our data usage policies as stated. Interested? Please help us protect Glassdoor by verifying that you're a Although as a team we dont build out solutions, we're always happy to discuss how to do something, provide resources, or hash out an example. Aydanos a proteger Glassdoor y demustranos que eres una persona real. The highest reported salary for an employee at Alteryx is currently $176k / year, At Alteryx, they provide perks to promote employee well-being. naar You will help Alteryx customers by addressing their current questions as well as provide guidance associated with the best use of Alteryx software. On Hired, employers apply to you with up-front salaries. Aydanos a proteger Glassdoor verificando que eres una persona real. Alteryx salary trends based on salaries posted anonymously by Alteryx employees. I make a mental note not to take on too much work so I can stay on top of it throughout the day. Please enable Cookies and reload the page. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $84,203 to $112,743 with the average total cash compensation of $96,543. Onze Based on 15 salaries posted anonymously by Alteryx Customer Support Engineer employees in Us. New research on who's asking for raises and who's getting them as well as advice on how to ensure you're getting the salary you deserve. What we look for: 1-3 years of Product Support or related work experience Excellent troubleshooting skills (databases, environments, network communications, applications, etc) Top-notch interpersonal skills, with excellent written communication to match Ability to work in a fast-paced environment, under pressure and prioritize multiple tasks Working knowledge of Microsoft Windows operating systems and server platforms Excellent collaboration and proven teamwork abilities Associate or Bachelor degree in Business Administration or IT preferred, or equivalent experience Can-do attitude with desire to help customers and work as part of a collaborative team Life-long learner Find yourself checking a lot of these boxes but doubting whether you should apply? It's like a scene from a Disney movie. Si continas viendo este mensaje, View on Map. One of my users has been trying to create a process that will have to be able to work dynamically on all files in a directory, and asked if I could take a look at it with him. Research salary, company info, career paths, and top skills for Customer Support Engineer Listing for: Franklin Templeton. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Alteryx pays $98,488 per year on average compared to VMware which pays $126,075. In Irvine, CA, Alteryx pays a lower average salary of $114,412. I take control of his screen to build out a small example. Anenormous Game of Thrones mug in hand, I mosey on over to our kitchen to grab a bagel and tank up with 22 oz.