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AMC Gift Cards purchased in the U.S. and gift certificates purchased in Canada are non-transferable. If you purchased tickets through any other channel, please contact the seller directly to learn more about their refund and exchange policy. WHAT IS YOUR POLICY REGARDING TICKET EXCHANGES? We recommend you open your ticket prior to arriving at the venue to ensure it quickly loads when you are entering through the turnstile. Guests falling victim to these sites will likely have print-from-home confirmation receipts with a series of numbers that are unrecognizable by AMC's point-of-sale. Once tickets are added to Passbook, simply open the Apple Passbook app. Check out the Accessible Seating page at Ticketek for more details. If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). The email account that the message has been sent to is full. You might find the following websites helpful if you want more information about ticket scalping: https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405 We charge a small convenience fee per ticket purchased on our website and mobile app. chevron_left. Mon to Fri 9am-5pm. Ticketek takes a range of steps in an attempt to reduce the incidence of scalping, which are set out below. When can I request a refund if I have purchased Refundable tickets? At this time, once an AMC gift card has been fully redeemed it is not possible to reload additional balance to the gift card. For most events, a Family ticket will admit 2 Adults and 2 Juniors or 1 Adult and 3 Juniors. How do I unsubscribe from My Ticketek emails? The app also uses your location to alert you of events currently being held at specific venues. Can I buy tickets from unauthorised sellers such as online auction sites like eBay? You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation. Many businesses act as Ticketek Agencies throughout the country. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. A complete list can be viewed in our Refundable Tickets Terms and Conditions of Sale here. No. Once the purchase is complete, an SMS will be sent to your phone containing the event information and a hyperlink. This message is displayed when there is either an inadequate number of tickets to fulfil your request for adjacent seats eg. Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. The obstruction varies in different venues. I've sent an invitation but some or all of my friends did not receive their emails. Once you have selected your ticket(s), there is a time limit of. Valid 17 April 2023 only. The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. Mobile Tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 132 849 ahead of the event day to do this. Ticketek Gift Vouchers can also not be redeemed for events that don't have tickets on sale through Ticketek. Select an event category type from the Genre drop-down menu and click 'GO'. Mobile Ticket Delivery can be selected via ticketek.co.nz when accessing from either a PC or smart phone, or ordered through the call centre. Exchanges may also be available if the performance is postponed or rescheduled. Try the Fandango FAQ for more information. How do I save my credit or debit card details? What if a show is cancelled or postponed? Buying Tickets on the Ticketek Website Step 1 - Sign in to My Ticketek Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. If you have purchased concession tickets, you are also required to present a valid concession card. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. Going to an event with a social club, company, school, family or friends? Do I need to add to Passbook to gain entry into the venue? Generally, a child ticket category is considered to be for children between 2 and 11 years old and a senior. When the customers friends receive their invitation email it will clearly indicate the date and time at which their held seats will expire. Generally, a child ticket category is considered to be for children between 2 and 11 years old and a senior ticket category is considered to be 65 years old and over. Fare for children of 5-12 years for unreserved tickets shall continue to be half of the adult fare subject to the minimum distance for charging. How do I find out the expiry date of my Ticketek Gift Voucher? However, some theaters may have additional restrictions or use a different age break. The Mobile Tickets that you have purchased will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. The Services are not intended for or specifically targeted to children under the age of 13 years of age. We liaise closely with event organisers on matters related to ticket scalping. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Consumer Guarantees Act 1993) Ticketek otherwise has no liability to you. No, only Mobile Tickets can be added into your Passbook. What age is applicable for a child's ticket? All AMC Classic, AMC and AMC Dine-In theatres in the United States will honor AMC Gift Cards. If you would like your event to be one of these, we would love to hear from you. You can also opt for Mobile Ticket delivery when purchasing tickets via the Ticketek Call Centre or at any Agency or Box Office by informing the operator or agent. Ticketek and/or the Seller will take all reasonable steps to notify you of Ticketek's intention to cancel the ticket or render it invalid within a reasonable time before cancelling it or rendering it invalid. Sports. To locate a Ticketek Agency or Box Office select, Click on your chosen State to view the agencies and box offices in that region. With the benefit of FREE admission we are unable to RESERVE a seat for young children. Will mobile tickets be removed from the Ticket Wallet after an event? The reimagined one-part production running time will be a work-in-progress until we complete rehearsals. Children under 5. Will the Mobile Ticket scanners at venues work through phone covers? Contact-How do I contact Ticketek? No, the credit card pre-fill feature simply gives you the option to save your card details. As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. Systems are in place at every venue to ensure that each ticket barcode can only be used once. ($11.50 for standard child and $13.50 for standard adult tickets). Players 15 years and older will require an Adult Ticket. Children aged 4-14 as at 1 January 2023 are eligible to purchase a concession ticket. If you want to buy tickets in more than one price category continue through the purchase process and come back to select more tickets before you make your payment, Now select the quantity of tickets you'd like to purchase. You now have the option to have your sign in details remembered for your next visit. Your most efficient way is to use, At this time, we do not offer the ability to edit a ticket purchase. If the performance you wish to attend is sold out, we recommend the following: HOW MANY TICKETS CAN I BUY? There are many ways you can redeem your Ticketek Gift Voucher. Please always use, You must be at least 60 years young to purchase a Senior Discount ticket. Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. Mechanical Breakdown: means in the 24 hours prior to the . In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.co.nz (the "Site"). Simply open your mobile ticket as usual from the SMS you receive from Ticketek. LATECOMERS WILL NOT BE ADMITTED UNTIL A SUITABLE BREAK IN THE PERFORMANCE. View our, Yes. Infants, who are under the age of 2 years, can travel sitting on their parent's laps. Breaches can result in heavy fines of up to $109,044 for an individual and $545,220 for a company. If you are a My Ticketek member and you would like to subscribe: If you have several My Ticketek Sign Ins with the same personal details you may find that some of them are no longer working. As a condition of sale, there are no refunds, exchanges or cancellations once the booking is complete except in accordance with applicable laws in the region of purchase. The Seller reserves the right to add, withdraw, reschedule or substitute artists and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849). All AMC, Loews, Cineplex Odeon, Magic Johnson and Star theatres in the United States will be honoring passes, coupons and discount ticket products including: AMC Red tickets, AMC Green tickets, AMC Black tickets, AMC Yellow tickets, Show Snacks, Loews Galaxy, Passport and VIP Texas Gold. Refunds, Payments and Exchanges. Visit the ticket purchase page applicable to your event on our site Drop down the "ticket type" menu. Restricted view refers to seats that have restricted viewing of the stage or event. Mobile Ticket delivery gives you the option to have your event tickets delivered directly to your phone via SMS. Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. We will be in contact with you within two business days of receipt of this information. This is just another way of conveniently storing and viewing your mobile tickets. Child Fare Rules for Un-Reserved Ticket Booking Boys under 12 years of age are allowed in the ladies compartment with relatives or friends. Please refer to Ticketek's. For example, Queensland has the Major Sports Facilities Act 2001 and Victoria has the Major Sporting Events Act 2009. When I enter my Voucher ID online it is notifying me that an 'Invalid ID entered', what does that mean? No, you can't select Refundable tickets when purchasing Ticketek Gift Vouchers. No. The performances of Harry Potter and the Cursed Child on Thursday, 27 April 7pm and Saturday, 29 April 1pm will be Audio Described. Ticketek Gift Vouchers look just like a regular Ticketek ticket. Please note: The My Ticketek member must be the credit/debit card holder when booking tickets online. Click on the Event Title link or the BUY NOW button to see more information about the event which interests you, Keep your "preferences" up to date so we only send you information about the events important to you, Be the first to know about the latest events by, To find out more information about one of the hundreds of venues ticketed by Ticketek, select, Click on your chosen State to view the venues in that region. These Terms and Conditions relate both to the sale of tickets and attendance at events. Group Bookings and great savings are available for this event on selected performances. How long are my friends seats placed on hold? You may not consolidate your AMC Gift Cards onto one card, but you can use multiple cards for one transaction at the theatre. The website will still select the best available within the section you have chosen, You can only select on price category at this stage. Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. Enter the required information in the fields provided. Cards purchased at any AMC theatre may be loaded with any whole dollar amount between $5 and $100. Invitee B purchases the two seats they were assigned at step (b). Please arrive from up to 45 minutes before the start time of each performance in order to ensure you are seated in good time. *Non-alcoholic beverage available for those under that age of 18 Please comply with any stated ticket limit for this event. This is so we can show you upcoming events in your vicinity. If this is not the case, please contact the Ticketek Call Centre on 0800 842 538 and we can look into this for you. iPad, tablet PC, laptop) to gain entry to an event? Can I use my existing Ticketek Gift Voucher to purchase another Ticketek Gift Voucher? You can request this refund, Pricing varies by location. If I have a saved credit or debit card details, do I get a chance to review my saved card details before submitting payment? Can I change to Refundable tickets after I've bought my tickets? So, don't be shy with them at the box office. How do I add my mobile tickets to the Ticket Wallet? Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. Use the, You can definitely purchase tickets online! This includes orders associated with the same name, e-mail address, billing address, credit card number or other information. What are the reasons I can request a refund if I have purchased Refundable tickets? With a focus on superior customer service, innovative products and market-leading technology, Ticketek processes more than 18 million tickets to over 5,000+ New Zealand events per year. Please note that the sale of concession tickets through any of Ticketek's sales channels, whether Call Centres or the Internet, may be restricted by the promoter of the event. ACT Agencies; NSW Agencies; QLD Agencies Sorry, no bartering. How will tickets be delivered? Can I forward my Mobile Ticket to a friend? To have a reserved seat for a child under 5 you will need to purchase a child . Please note: We can only assist customers who purchased their tickets via Ticketek, the authorised ticket seller for all Marriner Group venues (Regent Theatre, Comedy Theatre, Princess Theatre and Forum Melbourne) or through approved partners. 2023 NRL Telstra Premiership Tickets. Ticketek mobile tickets can also be added to Apple's Passbook for iPhone users with iOS6 or higher installed. Log into your online account to access your mobile tickets and double-check to ensure all details are correct. You can also add the details of your credit or debit card ahead of your next Ticketek purchase by visiting the Payment Details page after logging in to your My Ticketek account.