Can I file a lawsuit against SunPro Solar if Ive had a problem with them? All rights reserved. Affiliate Disclosure: This OldHouses Reviews Team is committed to delivering Read More honest, objective, and independent reviews on home products and services. Beth /Type /XObject Time sensitive deals: Some companies will offer a limited time offer or only valid for this call only types of deals. | Houston, Texas Simply give your solar panels a light scrubbing with a brush and bucket of soapy water. According to the complaint, the plaintiff received six calls from the defendant that were dialed using automated technology and attempted to sell him residential solar panels. The professionalism of the installers, the courtesy and respect theyve given to the home, and the fact that they cleaned up after themselves before they left. Some states will offer additional credits or incentives on top of federal tax credits, so its important to research if that applies in your state. One year after that they finally installed them and got turned on (I had made almost 3 or 4 payments before even being turned on). Gonna have to hire a lawyer. Now the total is up another 26 thousand dollars. /Annots [] This profile has not been claimed by the company. Third party apps such as robokiller, while there are many apps that serve as a blocking spam calls on the app store market. File a complaint with the BBB. They transfer you from rep to rep claiming that it is another department that is supposed to take care of your issue and in the end, nothing gets resolved. We know its annoying and disruptive to get a call from a unknown number and answer it. >> As you dig deeper, youll want to take a closer look at these things: Solar panels can vary in cost, plus financing options can vary. Yes, ADT Home Security owns ADT Solar. Read on to learn how you can stop solar telemarketers from contacting you! Also, scammers may utilize text messaging and mobile apps to demand or collect payment. The This Old House Reviews Team is here to help you take advantage of this flourishing industry with in-depth research on thebest solar companies in the United States. And many states have laws that prohibit that kind of spam telemarketing as well. Call (866) 450-1012 or submit your information to get your free customized solar estimate. BBB Business Profiles generally cover a three-year reporting period. Initial Complaint 03/24/2023 Complaint Type: Advertising/Sales Issues Status: Resolved I work at home and. ADT sells security systems for 1500-$3000 security systems. They said our tax credit would offset this payment. We value your privacy. In 2021, ADT purchased SunPro, transformed it into ADT Solar and started to expand its territory. ADT Solar provides 100% in-house repair and maintenance of its systems. Contact us to activate your ADT system Call (800) 653-5416 or fill out the form below and an ADT Specialist will call you, from time to time, about ADT offers. 25-year warranty on panel, inverter and labor **Batteries may be purchased as part of your customized solar system. The one thing that I can say positively about this shady company is that Amy Pittman formerly Amy Boudreaux is the person to get a hold of in any situation. It is important to research solar companies that have been business for several years to avoid being stuck with a company that will not last the length of the warranty and offer high quality panelsthat are highly efficient. This business is in an industry that may require professional licensing, bonding or registration. Please help me resolve this issue. April 18, 2022. Verizon, ATT&T, T-mobile, and Sprint provide a $2.99 month service for premium caller ID. There are significant upfront solar panel installation costs, which could mean you need some financing. The acquisition will result in a new nationwide solar brand . >> Our customer care team is here to help. If a company promises you something and doesnt deliver, thats false advertisingand you can also sue for breach of warranty when a company claims its product will do something and wont fix it. Commissions do not affect our editors' opinions or evaluations. Marlene Sanchez Quickly and easily check an unknown number. /CropBox [0 0 612 792] EnergySage. Central Florida's most qualified, best price and highest quality provider of Solar Energy Since 2003. Brands include LG, Enphase, Outback Power and Unirac. The community protects each other from e.g. The address on the contract was another city 50 miles away. The 25-year warranty is on par. The company also has an in-house roofing division to address any concerns regarding roof damage and ensure the best practices for solar installation. Sincerely, Nathan Digital Manager JH Jenny H 1 review CA Apr 26, 2022 Do Not Contact this company Do Not Contact this company, they will harass you every day! 2) Delays in installing the panels. My letters were either ignored, or resulted in unsatisfactory responses. SunPro Solar is one of the most successful solar panel installers around and the ADT company acquisition further solidifies the business as a premier installer. What problems do consumers report with SunPro Solar? >> 1. What happens to solar panels after 25 years? Fla. 2021) Court Description: ORDER denying 13 Defendant's Motion to Dismiss. To determine the best solar panel installation company ranking, the Forbes Home Improvement editorial team analyzed third-party data on over a dozen major companies, with each companys star rating determined by evaluating a variety of metrics, including: Best Solar Companies By States And Cities. 30. I wish other vendors would show the same workmanship as ADT Solar. She took the time to listen, care and make sure that my concerns were heard and taken care of. 24050885, not admitted in Georgia) and A. Cyclone Covey (GA Bar No. 22 0 obj The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. There are additional benefits for choosing ADT Solar, too. /Helv 36 0 R Thank you for expressing your concerns with ADT Solar. Qualified customers can finance a ADT Solar system with $0 down, but you can also obtain a solar loan or pay upfront (solar purchase). The company has installed solar on over 25,000 homes, and Sunpro reviews have been largely positive, giving it a great nationwide reputation. SunPro Solar, LLC is on the receiving end of a proposed class action filed by an Ohio man who claims the defendant placed robocalls to his cell phone without his consent and in violation of the Telephone Consumer Protection Act. Even if you have a past-due balance that needs to be paid, they will send past-due notices in writing before shutting off service. 15 0 obj We make sure energy is easy for you. << q 335957) are responsible for the contents of this website. If youve gotten solar panels installed by SunPro and feel like you didnt get what you were promised, call us at 657-845-3100, or e-mail us at contact@kneuppercovey.com. 21 0 obj /TimesNewRoman 37 0 R Took them 15 months from signed contract to activation of my solar system. The installers spent 7 hours in a van due to unforeseen problems. The product/service names listed in this document are marks and/or registered marks of their respective owners and used under license. A Customer Relations agent will be reaching out to you to discuss your concerns further. Please note that we do receive compensation for any products you buy or sign up to via this advertisement, and that compensation impacts the ranking and placement of any offers listed herein. STAY AWAY FROM ADT SOLAR. It is so freaking infuriating. ADT sales representative said there will be no problem proceeding so I signed the contract. We earn a commission from partner links on Forbes Home. We will have to add the payoff to the price of the house, even after being informed the house will not sell for enough to cover the mortgage and this loan. /Type /Pages Do not do business with either. >> The panels were installed in December and electrician hooked up in January. By all means, have ADT solar do your project. /K 23 0 R If they get a new roof, you receive $500. /Fields [] 2 on our list of the best solar installers in the U.S. ADT Solar partners with solar loan providers to offer zero-down financing. This company preys on the disadvantaged and elderly. ADT Solar, formerly Sunpro Solar, is a leading provider of both residential and commercial solar energy solutions throughout 21 states, ranking No. >> << >> When homeowners are repeatedly targeted with unwanted telemarketing calls with free or cheap solar installations, it changes their view on solar as a whole. >> Our lawyers can help if youve had a problem with SunPro. How Much Does Ethernet Installation Cost? 325413, TX Bar No. << Updated 08/23/2022. ADT chose to partner with Sunpro because they share our commitment to exceptional customer service. << My project is somewhat complicated because I choose to install a battery to protect critical circuits in the house. If panels are damaged, customers are covered by the 25-year guarantee and will not pay for repairs. Installation was quick without any problems. If the complaint is valid and approved, the complaint will be publicly available on their profile and negatively affect their business score. One of the best decision I've made. Some SunPro Solar customers say that even after their panels are installed, they arent actually working. You only pay for the electricity not produced by your system, and any excess power will be sent back to the city grid. Now to get new contract it's $100,000 more. ADT Solar is a reputable solar panel installer that offers comprehensive customer service and reliable installation. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. /F 22 0 R The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Heres a sample of the companys BBB customer reviews: We had a very good experience with Sunpro. Kneupper & Covey accepts consumer protection cases across the country, with licenses to practice in California, Georgia, and Texas. >> Copyright 2022 SolarTech Energy Systems, Inc. All Rights Reserved. It can get your system up and running in several weeks. Some customers have reported that their panels were installed by SunPro improperly so they couldnt actually get any sunlight (and so they didnt work at all). GABRIELA BONILLA BONILLA LAW FIRM ORLANDO SCAM POSTING FOR A FAMILY MEMBER SCAM ARTIST STOLEN RETAINER HIDDEN FEES SCAM WORST FAMILY LAW LAWYER EXCESSIVE BILLING ORLANDO FLORIDA Database of State Incentives for Renewables & Efficiency, Namaste Solar Review: Services and Accreditation, Solar panels, battery backup, installation, Solar panel installation, battery backup, installation, maintenance, 25-year power production, panel, inverter, and labor warranty, Buy, finance, lease, power purchase agreement, A 25-year labor warranty that covers the efficiency and parts of your solar panel system. Bear in mind a solar panel does not die after 2530 years. What problems do consumers report with SunPro Solar? It has been a long process with the electric utility provider, supply chain, and personal shortages. My sales Rep promises me that they would install it for me at no extra charge if I would have decided to go with them. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. /Resources << This browser does not support PDFs. No subcontractors or flash in the read more. The Commission's complaint charges the defendants, who operate from California, Colorado, New York, and Tennessee, with violating the FTC Act, the Telemarketing Sales Rule (TSR), or both, by making deceptive earnings claims through robocalls and other marketing techniques. I first contacted ADT Solar sales representatives on July 21, 2022. Homeowners have to decide how big of a solar project they want. There are numerous ways to sue one if they treat you badly as a consumermost states have consumer protection laws that give consumers the right to sue to stop unfair or deceptive business practices. endobj Upon detecting that they are speaking to a highly vulnerable person, they tell me that I have already agreed to purchase Sunpro Solar products. Feel free to contact us by click the button below to request a free consultation! ADT Solar also recommends exploring an Energy Efficient Mortgage, which credits a homes energy efficiency into the mortgage. What they left out was that amount does not come all in the first year. I turned the whole mess over to ADT customer relations. How many solar panels does it take to run a house? $Gu\b|y/# N6VB~J7ro5"ceky2ulSuupM:wy^Lj zFR\}X. New areas/regions may be added. Upended years of solid compensation plan that retained sales team and grew SunPro to top 3 in the US. endobj /Resources 33 0 R We dont charge to evaluate cases, and you may have a legal claim. Solar panels help you use sunlight to power your home. I dont think Venturer knew that Sunpro had recently been [acquired] by ADT Systems. Cindy. Dean Stop unwanted calls and get the caller id for an unknown number. Basically, we have traded our electric bill for our payment on the solar panels, except that when the panels are paid for, we will own them, and still have very little to pay the electric company. /PageMode /UseNone >> Do not go with ADT solar. The company's pricing may vary and it depends on a number of factors, including consumer location, energy requirements, solar system size, and preferred solar equipment, among others. None. MANDEVILLE, La., Sept. 11, 2020 /PRNewswire/ -- Sunpro Solar announced today that they will be the first solar contractor in the U.S. to install the new series of LG NeON . << Verify unknown phone numbers, report suspicious calls and identify spam together as a community. ADT Solar sells and installs solar panels from four brands, including Enphase, LG, Unirac and Outback Power. Solar genuinely helps homeowners save money on electricity and help the environment. /Parent 19 0 R cost traps by sharing experiences with callers. /N 24 0 R Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. They also guaranteed me that I wouldn't have to pay on the loan until I was up and operational which was FALSE. Some companies have been known to say that you will not be eligible for rebates or tax credits if you do not sign with them. How Much Does A Home Security System Cost. I would have to take a guess that American solar calls make up a good portion of telemarketing calls. You can also verify your solar systems health and share metrics on social media platforms. DONATE NOW! I will do a thorough, 10+ page, single spaced review of my experiences, from start to current where I am hoping to have the job finally completed over 8 months, many distortions, prevarications and requirement that I do some of their work (from botched wiring with multiple code violations, to not calling or returning call to reschedule repairs, to my doing it myself, having to schedule an inspection after my repair, fighting to have them register the inspection approval and having to contact and do it through Dominion Power, to distortions about process, to multiple different reports from different people, to inconsistencies not only within the disparate departments walled off from each other, but also the county inspector's office and Dominion power with their own technical employees and contractors revealing some of their deceptive practices, to not following through on next procedures that led to multiple delays, etc. Kneupper & Covey PC is a Georgia Professional Corporation with offices in Georgia and California. I wouldn't even give 0 stars!!! If I did not I would be up that well known creek right now. To support this business model, ThisOldHousemay be compensated if you purchase through links on our website. You might not even be a customer, but if youre getting calls from them that wont stop, theres a federal law called the Telephone Consumer Protection Act that can impose hefty penalties for companies that do that. >> 1200 S Acadian Thruway, Baton Rouge LA, 70806, 17245 Jones Maltsberger Rd, San Antonio TX, 78247, 1350 El Jardin Heights Rd., Brownsville TX, 78526, 3649 Leopard Street Suite 304, Corpus Christi TX, 78408, 4951 E Harrison Ave 78550, Harlingen TX, 78550, 5614 126th Street Building A1, Lubbock TX, 79424, 7600 Chevy Chase Dr. Suite 300, Austin TX, 78752, 1800 Pembrook Drive Suite 300, Orlando FL, 32810, 3350 SW 148th Avenue Suite 110, Miramar FL, 33027, 113 South Monroe Street Floor 1, Tallahassee FL, 32301, 6602 Executive Park Ct N, Jacksonville FL, 32216, 3975 Vantech Drive Suite 7, Memphis TN, 38115, 8007 Counts Massie Rd. Maintain a positive, empathetic and professional attitude toward customers at all times. To clarify, the Federal Investment Tax Credit is still at its maximum 30% throughout 2019 before it steps down to 26% in 2020. Many solar panels see a significantpower output decrease within 25 years. ADT Solar systems come with a 25-year labor guarantee, 25-year power production guarantee, 25-year panel module performance guarantee and 25-year Enphase microinverters guarantees. ADT Solar is accredited by the Better Business Bureau (BBB), where it holds an A rating. /MK 13 0 R Sep 11, 2020, 14:39 ET. /Type /Outlines I worked with Gage Mueller and had a terrific experience. << 190747, CA Bar No. want[s] me to give [it] $3,000. Battery backups can keep home systems running during power outages, which is especially important if the residents have health equipment that needs to run. While it is economically smarter to go solar sooner than later, you still have throughout 2019 to get the maximum tax credit for going solar. It took over 6 month for ADT to send out an electrician then they said they needed to raise the price. If they dont want to do that, youll have to pay the remainder of the lease or remove the solar equipment. 3 0 obj SunPro began business in 2008 and became one of the largest solar companies in the country. For starters, Meraki Solar does not have equipment partnerships and instead shops around for equipment. Lost 100% Sales managers, 90% sales staff. This compensation comes from two main sources. For more than a year now I have been getting frequent spam calls from ADT solar. Thanks & Welcome to the Forbes Home Improvement Community! To support this business model, This, Offers self-monitoring through Enphase MyEnlighten, Monetary compensation for poor-performing panels. Lowe is a lead editor, covering all things related to home improvement and good design. As a Scam-Buster / Scam-Baiter, when Sunpro Solar calls my phone, I disguise my voice as a confused, special needs, elderly person. My husband and I have made repeated calls to customer service and have also sent text messages with our so called "Account Manager" who by the way is probably a computer because she never answers the text messages, and we have received absolutely NOTHING from them. /Kids [17 0 R 18 0 R 19 0 R 20 0 R] /FormType 1 Finding a solar company means doing thorough research. | Norfolk, Virginia Ripoff Report Needs Your Help! The saying goes, If its too good to be true, it probably is. A lot of American solar call companies are notorious for offering too good to be true deals upfront only to disappoint the customer when the system wasnt actually free.