Integrated Hong Kong dollar current account - the last 3 digits of the account number are 001. . No. Alternatively, if HSBC doesn't offer an automatic increase, you can apply for an increase yourself. Apply on all cards. It will also appear on yourbank statement, but somedetails such as message to recipient will not be shown. To set up future-dated payments, simply log on to the HSBC HK App, select 'Pay and Transfer' > 'Other local payees/ FPS'. With 'Pay or transfer' you can also send money internationally in Hong Kong dollars and other supported foreign currencies. If you deregister yourFPS Identifier, you will receive a new FPS Identifier the next time you register. For more information, please see ourSupported Browsers page. To receive money via FPS using your Proxy ID (mobile number, email address, FPS Identifier) or personalised QR code, you'll need to first register for FPS via the app or HSBC Online Banking. Collection amount: use this option when your payment amount is always the same (for example, a monthly subscription). Transfer instructions are processed between 8.15am and 5.55pm, Monday to Friday, and 8.15am to 11.55am on Saturday, excluding Hong Kong public holidays. FPS in-app payment in the HSBC HK Mobile Banking app lets you pay for yourpurchases with Faster Payment System (FPS) without having to leaveyour merchant's app. With our network of more than 50 countries and regions in supported currencies, you can make international transfers but enjoy a domestic experience. If you're an iOS user, make sure you've already enabled your biometric authentication on your device. We're now using FPS to process your standing instruction payment to other local banks/ FPS participants. For transfers in euros or US dollars, the cut-off time is 5.45pm, Monday to Friday (excluding Hong Kong public holidays). In the case of a dispute, contact the merchant directly, quoting your bill reference number. We're here to help. 3. Reminder note: If you wish to withdraw the maximum amount, you may have to do so more than once, depending on the dispensing limit per transaction of the ATM used. Once you're set up, you can start using Global Money Transfers. Why not? Signature required. Your signature will be verified by merchant for purchase transactions via UnionPay network. 139 Posts. Select 'A new payee' then tell us the currency and country the payment is going to. 2. The maximum ATM daily withdrawal limits shared with both local and overseas withdrawals are as follows: You can activate overseas withdrawals on behalf of your child or family member by visiting a HSBC branch in Hong Kong. autoPay allows you to make payment regularly from an HSBC account to someone else. Are there any charges for using 'Top up HSBC accounts via eDDA' service? How can I send and receive money using FPS? USD 1500 *. Step 3: Click on manage card and you will be redirected to a credit card servicing page. Please contact the debiting bank regarding their charges. The amount will be confirmed on the Instruction Acknowledgement, which you will see in theHSBC Online Banking and HSBC HK Mobile Banking Appmessage centre. We will inform you by email that we have been unable to make the transfer. Our website doesn't support your browser so please upgrade. Limit / Month. 4 Payments features and functionality may vary by country. You can find this reference number in your transaction history via HSBC HK Mobile Banking app or PersonalInternet Banking website. HSBC Group | HSBC Bank plc 2017-2023. Why can't I see any buttons in the HSBC HK Mobile Banking app for FPS registration? Once setup, payments process automatically on a recurring basis, Set up Automated Clearing House (ACH) payments - ideal for payroll or vendor payments, Send instructions for payments to more than one party, Send international or domestic wire transfers online in over 30 currencies, Payment advising -- Send comprehensive payment information to your suppliers, business partners, and colleagues with this service, Multiple payment types supported domestically and internationally, Standard and customized reporting options in a variety of formats, Scheduled reports are downloaded at regular intervals of your choosing, Seven year archive of checks originated, deposited and returned, Secure platform based on multi-level security, Encrypted sessions ensure confidentiality of your data in transit, Industry standard infrastructure protection, including firewalls, ongoing security checks and vulnerability management, security event escalation and mitigation procedures, Mandatory secondary authentication for higher risk functions including system access, payment initiation and authorization, and system administration, Ability to control access for individual users, including type of transaction and dollar limit. We'll tell the overseas banks how you prefer to pay overseas charges. How can I activate the 'Overseas ATM Daily Withdrawal Limit' (including cash advance) and 'Overseas ATM Daily Transfer Limit'? To set up a new payee, log on to HSBC Online Banking and visit 'Pay & transfer' from the top menu > 'Manage payees / payments' > 'Add a new payee'. Someone tried to transfer money to me but HSBC rejected the payment. I just paid someone via their FPS QR code. Fees and charges may apply. The interest rate chargeable depends on the type of card you hold and the plan. Once you have updated your contact details, your FPS registrations under your previous contact details will be deregistered. If you have not yet set the ATM transfer limit, you can activate via Personal Internet Banking and our branches in Hong Kong. If you set up a forward-dated instruction using your HSBC credit card, the credit limit on your card will be held until the . What is the difference between 'One-off' and 'Recurrent' in 'Manage autopay'? With a standing instruction you don't need to make repeated individual payments yourself. In this case, please choose another payment method available from the merchant's app. I'm trying to scan a QR code to send money but it's not working. Your QR code will change when you change your Proxy ID, such as changing from using your email address to using your mobile number. Are there any payment limits for FPS in-app payment with HSBC HK Mobile Banking app? Once we receive your request, we will send out the recall request on your behalf, but we can't guarantee the success of the recall, as it depends on the beneficiary bank. Is there a function where I can send someone a request to pay me? No. To use the PLUS ATM chip card abroad you'll need to activate the overseas ATM withdrawal limit before your departure as the default overseas ATM withdrawal limit is zero. Then select the Proxy ID that you wish to check under the Other FPS registrations. HSBC UK Business Banking app 23 11. To keep your money secure, if you don't make any payments or transfer for a certain number of months, we'll reset your payment limits to zero. This limit is shared by Phonebanking, HSBC Online/Mobile Banking, local ATM and overseas ATM. . You can set up a new standing instruction (i.e. FPSis a simpler, quicker way to send money to people and merchants across participating local banks and Stored Value Facilities (SVF) operators in Hong Kong. No. How will I know if the FPS in-app payment goes through? As the leading international bank in the U.S., we connect customers to opportunities and enable them to thrive. How do I use my bank account-linked credit card at an overseas ATM? Chip cards include both a magnetic stripe and an embedded microchip. You can top up your HSBC accounts up to the maximum daily transfer limit for each account top-up instruction linking to your same-name account maintained at other local banks. Please note, you will not be able to proceed if you make a payment that exceeds your limit via 'Pay with FPS' on the HSBC HK App's log on page. We're here to help you. You can do this through Personal Internet Banking, mobile banking, phone banking, at a branch or at an HSBC or Hang Seng ATM in Hong Kong. amount, start date, frequency, repeats), verify details and confirm. However, a transfer to one of your accounts that is not encoded on your account card (for both debit and credit cards) would be considered a transfer to a non-registered account and subject to limits. Step 2: Select your HSBC Credit Card from My Accounts. Get up to RM5,000 daily ATM withdrawal limit for HSBC Amanah Advance, Premier and Visa Debit Card-i. No currency exchange is involved. We're here to help you manage your finances with our digital banking services on HSBC Mobile apps. It also automatically takes the payment from your default debit account and sends it to your payee's default, so you don't have to make as many selections to complete the transaction. The exchange rate indicated by the bank only applies to immediate transfers. Credit Card Resources. HSBCnet Mobile services are not available in connection with HSBCnet profiles in all countries and are subject to phone provider capabilities. To continue with your payment, please cancel the transaction, log on, go to 'Pay & Transfer' tab and select 'Other local payees/ FPS'. You can delete the set-up instruction via the 'Manage instructions' page on HSBC Online or Mobile Banking and set up another account top-up instruction to link your same-name accounts again via 'Set up instructions' page. Card Type. Yes, as long as you know the full bank account details of the person or company you want to send money to. From 21 March 2021, the way that you set up and edit a user's signature groups and authorisation limits will change. By phone You can also request to increase your credit card limit by giving us a call. If I don't have an HSBC Integrated Account, can I apply for a PLUS ATM chip card? After registration, how do I update my mobile number or email address? Lever News estimated that the company could reap as much as $213 million in tax savings. How much money can I send to e-wallet using FPS? When are real-time rates available for Global Money Transfers? (To pay by bank account number, choose a bank from the pull-down menu. Click on 'My Accounts'. What happens if I have set up a transfer for a future date, but on that date I don't have enough funds in my account to cover the transfer? Registration is almost instant. Note: The first 3 digits of your HSBC account number is the branch code, and the remaining 7 or 9 digits are your account number. A minimum annual income of PHP500,000 for HSBC Platinum Visa. Please checkthe HSBC website orHSBC Online Banking pageof thecountry or regionyour account isin forthedetails. When will I receive my new PLUS ATM chip card? We will help you contact the payee to return the funds provided that all the necessary information is received by us. Remark: eDDA means a direct debit authorisation set up by electronic means using HKICL FPS. Click on 'Manage Card'. You can make fund transfer in local or foreign currencyinvolving currency exchange. you can maintain or improve your credit score - staying within your credit limit indicates that you're able to manage your debt. Choose your account. 3 1. This feature will use money from your daily small-value payment limit. 2023. This fee is waived for HSBC Jade and HSBC Premier customers doing transfers via HSBC Online Banking and HSBC HK Mobile Banking App to their own HSBC accounts overseas (including joint accounts). This information will also be shown on the confirmation screen after you have completed the payment. They can only connect to the primary account listed on the front of your card. Forselected merchants, you can transfer up to a limit of HKD400,000 daily via QR code, depending on your current non-registered account limit (for Internet/Mobile banking or across channels) and its remaining daily limit, whichever is lower. What are the fees for withdrawing cash with my ATM card in Hong Kong and abroad? Online payments available in USD or foreign currency. There is no charge from us if you pay money to, or receive money from accounts from other banks via FPS, but other banks may have different chargingpolicies. 'Pay or transfer' allows you to transfer larger amounts between your own accounts, as well as to people and businesses. Yes, your payments count towards your small-value payment limit, which is shared across other payment methods via HSBC HK Mobile Banking app or Personal Internet Banking website. What should I do? Which merchant apps accept FPS in-app payment through the HSBC HK Mobile Banking app? You can check the information box at the bottom of your screen or before you confirm your payment to double check the charges required. request to increase and/or decrease limits block/unblock your debit/credit card and report your debit/credit card lost or stolen Please note that the number you enter here must be the exact amount of your bill. Please refer to the policy of the e-wallet. For example, one payment per week or three payments per month, etc. Editor, Marcus Herbert, http://www.business.hsbc.co.uk/1/PA_esf-ca-app-content/content/pdfs/en/DP270_managing_the_service_guide.pdf. How do I link my Hong Kong dollar Visa or MasterCard to my HSBC account so I can use my credit card at overseas ATMs? However, you can set up a recurring transfer using your payee's bank account number via 'Other local payees/FPS'. The first 3 digits of your HSBC account number is the branch code, followed by a 7- or 9-digit account number. The charge for using another banks ATM overseas is HKD20 for your UnionPay card and HKD40 for your PLUS network card. For all types of foreign currency transfers or Renminbi transfer, requests received after the cut-off time will be processed on the next business day or on the day you specified in your instructions. Note: If you submit more than one transfer request in the same day, the available transfer limit will be your daily transfer limit less the amount of the transfer that you have already requested/made. Can I also use a Proxy ID for autopay transactions? How much does it cost to make transfers throughHSBC Online Banking and HSBC HK Mobile Banking App? A Republican bill to raise the debt limit and slash government funding passed the House after 11th hour tweaks won over a group of GOP holdouts. When I send money to someone, will I know if the transaction was successful? To find your daily transfer limit, log on to Personal Internet Banking and go toMy HSBCthen toMaintain My Details. For some countries/regions, you'll also need to provide the local bank details of your payee's bank. Select Others andthenenter the merchant's bank accountnumber orProxy ID (mobilenumber, email address orFPS Identifier) to setup autopay for your bill. How will I know if I have successfully registered for FPS? You can see your FPS transaction history in your account details via HSBC HK Mobile Banking app or PersonalInternet Banking. For complete flexibility when making a transaction, including transferring via an account number, setting future-dated payments and adding recipients to 'My payees', you'll need to use the 'Transfer' feature under the main menu. How to Change Online Banking Limit | HSBC Online Banking HSBC Malaysia 5.85K subscribers Subscribe 24K views 2 years ago Watch the tutorial video on how you can change internet banking. Business Close menu. What is HSBC Global Money Transfers? You can review and change your autopay sequence type / frequency / payment count per period / amount / expiry date by selecting Autopay, then 'Manage autopay'. A local service charge will be applied to all global payments via outward telegraphic transfer. **The company must appear in our payee look-up or standard list on online banking such as credit cards, utility companies and some charities. It's faster than a normal transfer because it only supports payments to Proxy IDs. How do I request a credit limit increase? Alternatively, you can register for FPS to receive money via Proxy ID (mobile number, email address and/or FPS Identifier), so the person won't have to enter your name. This means that your account may be debited before the value day. The UnionPay ATM chip card and PLUS ATM chip card look similar. Click on 'Credit Limit Increase'. Download the PLUS ATM chip card enrolment form [PDF]. They successfully sent me money before, so why was it rejected this time? Please note that you can't undo this setting. U.S. persons and entities should consult a tax advisor for more information. Failing to report working a minimum of 20 hours a week for a three-month . to 21.99%p.a. HSBC Bank USA, N.A. You can't cancel or amend a Global Money Transfer payment that has already been made. As long as you have an HSBC HKD or CNYbank account and have registered foronline banking, you're eligible to register for FPS by linking your account to a validmobile number, email address or FPS Identifier. Can I still use e-Transfer or Express Transfer for HKD and CNY transfers? How can I set up future dated and recurring Global Money Transfers? HSBC Credit Card Help Manage your account the way you want Enjoy quick and easy access to your HSBC Credit Card. How can I ensure I get charged the lowest transfer fee for Global Money Transfer? For now we only support transfers ofHKD to HKD orCNY to CNY via FPS. Payees will need to check with their banks on what these charges are. What currencies are supported for telegraphic transfers? We are unable to verify payee account information. That . These are considered transfers between your own accounts and so there are no limits. Your child can continue to use their existing UnionPay ATM chip card until the card expires or you can switch to a PLUS ATM chip card now. amount, start date, frequency, repeats), verify details and confirm. We often link to other websites, but we can't be responsible for their content. How long does it take to activate overseas ATM withdrawals? Questions about how the coronavirus is affecting your finances or our services? No, you must provide the donor's name if you request a donation eReceipt. If you have an HSBC Integrated Account - such as HSBC Premier, HSBC One or our Personal Integrated Account - you can apply for a PLUS ATM chip card. Please advise your payer to choose HSBC (bank code 004) as the payees bank or receiving bank, then enter your 10- or 12-digit HSBC account number in the payee account number field. You'll enter the Credit Cards servicing website. If you're a new user, you'll be guided throughregistering a default debit account and setting a daily small-value paymentlimit. In this case, the transfer will not be made. You can then top up your HSBC accounts thereafter. The quickest and easiest way to request a credit limit increase is through Personal Internet Banking. FPS also allows registered payees to use aQR code to receive payments (a Mobile Security Key or Security Device might be required to complete the transaction).You can also receive payments and transfers from institutions, corporates and the HKSAR government via your Hong Kong ID number. In case any funds are deposited to a wrong account by mistake, please contact us for assistance as soon as possible. Please note that in order to use the eReceipt service you can only make a donation by bank account transfer, not by credit card. . After FPS registration, can I change HSBC from my default receiving bank to non-default? How can I tell them apart? Support is available ||3uyr]{z~[]:nP<2rX:v("sqYxZ\+P2[Ncx'6h)D]GS -c*w. Log On Log Out Top of main content. Itis mostly the same process, but instead of using the payee's account number, now you can use their mobile number, email addressor FPS Identifier, as long as they have already registered with FPS. Tell your payer to choose HSBC (bank code 004) as the receiving bank, and then enter your 10- or 12-digit HSBC account number. Real-time exchange rates are not available for the following currencies: The final debit amount and exchange rate will be decided after you confirm the payment. 24/7 control of your finances. For 'Send like a local' transfers, see list of supported countries/regions and currencies. Some overseas ATMs can't access multiple accounts. Select the Credit Limit increase option. If you have not yet activated Mobile Security Key, 'Pay with FPS' or 'Show my FPS QR code' won't be available, but you can still perform small-value transactions after logon. If you are not using the official name that the payee account is registered under to set up the standing instruction, the payment may be rejected. For overseas funds transfers, there isa localservice charge of HKD50. How can I apply for a PLUS ATM chip card? Simply click theDetailsbutton, then clickCancel. 'Pay or transfer' supports payments via payees phone number, email address or FPS Identifier. To enable you to operate both Hong Kong dollar savings and Hong Kong dollar current accounts overseas, the UnionPay ATM chip card is linked to your integrated Hong Kong dollar savings account while the PLUS ATM chip card is linked to your integrated Hong Kong dollar current account. However, you will need to log on before making transactions or changing your settings. For overseas funds transfers via HSBC Global Transfers, the service is free for HSBC Jade, HSBC Premier and HSBC One customers making online transfers to theirself-named or third-partyoverseas HSBC accounts (including joint accounts). To activate overseas withdrawals for multiple cards, you can select All cards at HSBC or Hang Seng ATMs in Hong Kong - this takes two working days to process. Yes, you can change it. What is the difference between an autoPay instruction and a standing instruction? 2)Choose which account you would like to transfer from and what type of transfer you want to make. You'll then need to remove them from 'My payees' and add them again using their official name listed on their bank records. What does the Make a transfer function under 'FPS' on the HSBC HK Mobile Banking app let me do? This is the maximum number of payments you want to allow in a specified period. If you don't have an ATM PIN for your credit card, you can apply for a new PIN at a branch or through Personal Internet Banking. Does the QR code in 'Show my FPS QR code' function work with non-FPS QR code scanners? You'll receive SMS and email notifications after submitting instructions to: How do I use 'Top up HSBC accounts via eDDA' service? No problem, you can sign up using the app. To add a HSBC Integrated account as a registered payee, you need to first add the All-in-One integrated account number (with account suffix 833 or 888) as payee. Then choose the bank code and enter the recipients bank account number and name. Please note thatpayeesbanksand any other banks used to send the transfer(both local and overseas) may impose additional charges, you can contact them directly about their fees. Simply send money like a local within our network, quickly and seamlessly. Click "Manage" on the right side of the screen, then select "Manage card and alerts". Service Features . What currencies can I use for telegraphic transfer? you open the door . Credit Card Resource Center Manage Account Balance Transfers HSBC Rewards Program . You'll be prompted with a message in a blue banner if the exchange rate has refreshed. The maximum sub-limit forPhonebanking and overseas ATMareHKD50,000each, while for local ATM and HSBC Online/Mobile Banking are HKD400,000 each. The recipient banks require information about what the funds being sent are for as part of the local regulation. Once the new screen is introduced, you'll no longer need to individually manage a user's daily authorisation limits and signature groups in their 'Permissions' page. Find the answers and while you're at it, tell us how we could do better. We process outward telegraphic transfer instructions in Renminbi from 8.15am to 4.00pm, Monday to Friday (excluding Hong Kong public holidays). How far in advance can I schedule a transfer? Why do I need to re-register someone to 'My payees'? What is the cut-off time for telegraphic transfer in Renminbi? What's the difference between 'Quick Transfer' and 'Pay or transfer'? Transfers within HSBC can be done instantly if you select today as the transfer date. If you are transferring via account number and you've used a nickname to add this person to 'My payees', the payment will be rejected. Yes, it'sthe same as before:45 days including holidays. The eReceipt is retained for up to 24 months for your reference. Yes, you'll be asked to authenticate your identity using 6-digit PIN/Touch ID/Face ID depending on your mobile device and app settings. Maximum amount: use this option if the amount of your payment is likely to vary each time (for example, your electricity bill). LIMITS/FEES MONTHLY MAINTENANCE . Can they apply for a PLUS ATM chip card? This can include charges levied by the payee's bank and any other banks used to send the transfer. To pay and receive money via FPS, do I need to link a bank account to a Proxy ID (mobile number, email address or FPS identifier)? Will I receive any notification after submitting different instructions with 'Top up HSBC accounts via eDDA'? Before confirming a transfer or deposit of funds to a third party in Hong Kong, please verify the account number / mobile number / email address / FPS Identifier and partially-masked name (if available) of your payee carefully. What happens if I make a payment that exceeds my small-value payment limit? If you've already registered the payees account with us, themaximumdailytransferlimit is HKD3,000,000 per payee account. For example, they will not process payments during holidays in mainland China, such as Labour Day and National Day. If you are interested in opening an account with HSBC, familiarize yourself with our disclosures relating to terms and charges associated with an account here. It will be available 24/7, free of charge* andcoveringparticipating local banks andfinancial institutes with StoredValue Facility (SVF) licenses. For details, please refer to the bank list. Depending on the country/territory you are sending to, you'll need one or more of the following details: The usual way to obtain the bank details is to contact the payee directly and request the details from them. The effective date is depends on the process from merchant. HSBC Bank USA, N.A. What is the exchange rate for global payments after cut off times? To send money to payees who have registered for FPS, you dont have to be registered for FPS beforehand. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. If I see the payment failure error message multiple times, what can I do? Bermuda. If you've registered your mobile phone number with us we'll confirm the activation by SMS text message. It also automatically makes the payment from your default debit account and sends it to your payee's default account, which means you won't have to make as many selections to complete the transaction. I could use my old magnetic stripe ATM card at PLUS and Cirrus network ATMs. You can set up autoPay instructions no matter the recipients maintain accounts with HSBC or not. It allows you to transfer money between your own HSBC Hong Kong accounts and send small-value payments of Hong Kong dollars and Renminbi to people and businesses in Hong Kong. If youve sent money to a merchant, then youll see the merchants full name. It would also roll back many of President Joe Biden's policies, repealing tax credits for clean energy, ending student debt relief and clawing back unspent funds . We'll also send SMS and email notifications to you after receiving confirmation from the debiting bank, Submit top-up instruction to transfer funds to your HSBC accounts, Delete set-up instruction to cancel the link between your same-name account and your HSBC account, The following special characters: ? For all merchants, you can transfer up to HKD10,000 daily when sending money to ecommerce, retail companies, and public utilities. Make sure you check the exchange rate before completing the transfer. If you have activated Mobile Security Key or biometric authentication, you can use the 'Pay with FPS' and 'Show my FPS QR code' functions before logging on. Branch applications take four working days to process. The lead-time for setting up new autoPay instructions depends on the arrangement with particular merchants or recipients. Wedon'thandle disputes on our end. Payment Limits 22 10. You will receive anotification toshow that yourinformation has changed. account suffix 001 referred as current account) . How do I set up or manage an autopay instruction? The ATM cash withdrawal fees per transaction are as follows: There is a difference in fee due to the usage of different networks. Please advise your payer to choose HSBC (bank code 004) as the payees bank or receiving bank, then enter your 10- or 12-digit HSBC account number in the payee account number field. What can I do with 'FPS payment' (under 'Pay and transfer') on the HSBC HK Mobile Banking app? Do I have to log on to use the 'Pay with FPS' or 'Show my FPS QR code' functions? How can I activate the overseas ATM daily withdrawal limit? Please note that you don't need to do this if your payee has registered for FPS and you have saved them to 'My payees' using one of their Proxy IDs (mobile number, email address and FPS Identifier). Transaction fees change from time to time.