Since Minecraft Marketplace is available on Windows 10 and all devices that support the Pocket Edition, youll need to contact the corresponding stores support to request a refund. Some tasks DoNotPay can help you with are: We have helped over 300,000 people with their problems. Added getText to get the string on a sign, will return undefined if setText was called with a RawMessage or a RawText; Added getRawText to get the RawText on a sign, will return undefined if setText was called with a string; Added getTextDyeColor and setTextDyeColor to read/write the dye of the sign text; Dyes. Our customer service team is available weekdays 8am-8pm EST and weekends 12pm-8pm EST, and can be contacted via live chat on the bottom right corner of the page, or through the contact form. Minecraft Marketplace content purchased in Minecraft Legends will transfer between platforms when logged in with the same Microsoft account. However, its important to note that since Minecraft is available on multiple platforms and in different versions, refund policies can differ depending on where and how you purchased the game. If you have bought the game on disc in a store, return to the store with your receipt forassistance. When it comes to getting a refund for Minecraft, its essential to act fast. Merchandise cannot be returned if personalized, used, washed or worn. If you want to get a refund on Minecraft Pocket Edition, its important to contact the company through which you purchased the game. New comments cannot be posted and votes cannot be cast. Requesting a refund for Minecraft is possible, but whether youll get it depends on several factors. To check for current service alerts, see: Xbox status. How do I know what account to use for Minecraft Legends? Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. You cant play the game even after troubleshooting. With DoNotPays virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. Latest movies and the hottest TV shows. Other valid reasons include making the same purchase twice, unauthorized purchases, and the inability to play the game even after troubleshooting. For more information, please refer to the Minecraft: Java & Bedrock Edition for PC FAQ. Make sure you are connectedtoa reliable internet connection. Someone used your account to make the purchase without your authorization. Prepaid cards to redeem for Minecoins may also be available from local retail stores. Replied on June 14, 2021. I tried to use Minecoins to make an in-game purchase, but something went wrong. I didn't download the map yet, so is it possible I can get my coins back? For other purchases, please read below. Can You Get a Minecraft Refund for Other Editions of the Game? If you have an Xbox Live account associated with your game and you were logged in at the time of purchase, your coins and content will be associated with your Xbox Live account. Other platforms offer a partial refund or a refund under tight deadlines: DoNotPay is the virtual assistant app that specializes in helping people deal with everyday administrative issues. Explain why youre returning the game, if necessary. This app can help you request a refund for whatever Minecraft Edition you want to. Microsoft Agent. Adventure Maps. I looked at the FAQ, but they only have instructions on what to do if you want a refund on Minecraft itself (and even that only says "contact store support for the device that you made your purchase on," which is not helpful because this purchase wasn't made through Google Play but in-game.). But please feel free to contact our customer service team for return inquiries. Nintendo of America Inc.Attn: CS Returns5001 150th Ave NERedmond, WA 98052, Nintendo of Canada Ltd.Attn: CS ReturnsUnit 1202935 Hebb AvenueVancouver, BCV5M 4Y2. You can access these from any new device, provided you are logged in to the same account. Launch Minecraft Legends and make sure you are signedinand you are the only user playing Minecraft Legends at this time. You're unable to play your gameafter visiting. ) Can I get a refund? Follow the instructions to complete the request. Get ready to show off your love for Minecraft with officially curated Minecraft apparel, accessories, and drinkware. Please note per our return policy, all return refunds are for the product only and do not include shipping charges. 5. If your item is returned back to us, a $5.00 convenience fee is also applied against the refund balance. Tackle inventive challenges alongside or against your friends, frenemies and fellow players. The time it takes to get the refund highly depends on the payment method used during the purchase. The number of days the credit will take to post will depend on your financial institutions policy regarding credits. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. The same link i posted above for the original poster explains how to request a refund on the Java edition if you are eligible for one. To return an item for a refund or exchange, please send the item in its original packaging, with all parts to the appropriate address listed below, along with an explanation of the issue and . Mini Games. If your refund request gets approved, refunds could take up to two weeks, depending on your bank. - SHOP NOW! Youll need to contact store support for the device that you made your purchase on. You played the game for less than two hours. Or learn more aboutAmazon refunds. Have fun! When you cant findanitem after purchasing froma digital store, start by making sure you are logged in to the correct account where you want these items to appear. Minecoins are kept in your virtual wallet and can be used across devices when youre signed into Xbox Live. If you want to request a refund for Minecraft Windows 10, youll need to do it through your Microsoft account. Youre always welcome to purchase one of these and give it to a friend. Here is how to do it: Find and click on the Chargeback Instantly feature, Provide the app with the details about your bank, Write the name of the merchantthe company you bought the game from. There are a few requirements you have to meet as well: To get a refund on an Xbox edition here are the steps you need to take: If you want to request a refund for Minecraft Windows 10 edition, you need to go through the Microsoft website. I redeemed a content code but cant find my content, where should I look? Find the purchased Minecraft game and click on Request a Refund button. If you see a completed purchase, restart your device as it may need to be updated. If you have accidentally bought the wrong Minecraft edition, contact the appropriate support team for your console. For other purchases, please read below. Like with most games, each platform has its own rules on how to request a refund. This morning I opened up the game, started browsing Marketplace And dropped my phone. . If you are stillunable to find your missing Marketplace items, contact Minecraft Support. 2023 Magic Find, Inc. All rights reserved. For more information, please see our Hello everyone. If you want to know how to get a refund on Minecraft Bedrock Edition, follow these guidelines. After confirmation, the refund can be in your account within the next two weeks, but the actual time frame depends on your payment method. Please refer to ourPurchase and Subscription Termsfor details. In most cases, youll need to submit a refund request to the company through which you purchased Minecraft. What did you do about it? Minecraft Marketplace content purchased in Minecraft Legends will transfer between platforms when logged in with the same Microsoft account. Please send the package via a registered or insured shipping method as Nintendo will not be responsible for lost or misdirected packages. - Press Windows key + R and from the run box type in there wsreset.exe and wait for the process to be completed. Make sure to review our Marketplace Guidelines before submitting a refund request. Follow the instructions to complete the request. and played through the Minecraft Launcher. If you are stillunable to find your missing Marketplace items, contact. Note: Minecraft Support can only refund purchases made through minecraft.net. Please visit our returns center to begin your return request. are using their amazing creative brains to concoct incredible new ways to play on mobile, Xbox, Windows PCs, Nintendo Switch, and PlayStation 4. The Bedrock Edition is available on Windows, iOS, Android, and Fire OS. But please feel free to contact our customer service team for return inquiries. When requesting a refund for Minecraft Pocket Edition, youll need to contact the company through which youve purchased the game. Disclaimer: Some pages on this site may include an affiliate link. Minecraft Marketplace is available on any device running Minecraft Legends. Click the icon for the content you want and download the piece of content onto your device. If youve purchased Minecraft but youre dont have time to play or simply dont like it, your next logical step might be to request a refund. Whether you are searching new biomes, defeating the Enderman, or outrunning Creepers, you will love joining your next gaming session with your new Minecraft gear. See the troubleshooting section of Redeem a gift card or code to your Microsoft account. We can help you request a refund from: Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. If you purchased Minecraft: Java & Bedrock Edition for PC on or after July 25th, 2022,please contact Microsoft for refund support here: Request a refund for digital games | Xbox Support. Make sure your game is completely up to date. But since Minecraft comes in various versions and is available on multiple platforms, the refund policies can vary. Generally, companies only allow refunds within 14 days of purchase, and the game should be played for less than two hours. It is also recommended to attach photos that support your claims. Scan this QR code to download the app now. Some retailers may offer refunds or compensation, so we urge you to return the card with the receipt to the store where it was purchased. File a refund request by entering your personal information and explaining the situation. However, if an unauthorized purchase was made by someone else, contact store support for the device that made the purchase. Otherwise, when you sign in to make your purchase, youll be reminded which payment method you have saved. Learn how to make money on the Minecraft Marketplace. and our That way, you can use Minecoins and content you buy . Youll need to contact store support for the device that you made your purchase on. Minecoins are available only on the account where they were purchased. They cannot be given from one Xbox Live account to another. Requests are for games in which you haven't accumulated a significant amount of play time. Janka is a passionate and versatile author based in the United States, with a knack for covering a diverse array of topics. Last year in December I accidentally bought the "Extreme Snowman Speed Battle" map from Jigarbovs Productions. Note: Minecraft Support can only refund purchases made through minecraft.net. From community-made skins and textures to hand-crafted worlds and epic adventures, you can find it all on Minecraft Marketplace. You can do this by sending an automated refund request through the Purchase History page on your. We recommend attaching photos that support your claims. If you find something broken or otherwise bothersome in an item you purchased in the Marketplace, contact Minecraft Support. Refund Minecraft Windows 10 Can you get a refund for Minecraft Java?-----The purpose of our channel is to create informational videos. You and up to 10 friends can play at the same time - and theres no limit on invites. You can try to contact the store in which you purchased the card and try to get a refund from them, If you have purchased the wrong Minecraft editionthe editions are not interchangeable, If you have bought the game from an unauthorized reseller, Enter your name and email address associated with your Minecraft account, From the dropdown menu pick Minecraft Java Edition as the one you want to return, Choose Refund Request from the dropdown menu, Another section will open up in which you can describe your refund request in detail and attach any photos or files. You purchase content from Marketplace using a currency called Minecoins (or Tokens, for PlayStation users), which you can purchase in Marketplace. Make sure to incorporate your Order Number and Transaction ID in this section, You need a good reason for returning the gameeither that you bought it by accident, someone else purchased it without your permission, or that the game doesn't work, You can only return a game within 14 days of purchase, You can't have more than two hours of playtime across all platforms, You can only return the base Minecraft gamedownloadable content and add-ons aren't eligible for refunds, Sign in with your Microsoft accountthe one you used to make the purchase, Check if your Minecraft purchase is listed under Purchases that may qualify for a refund section, If you see your purchase, check the order number next to it, Click on the Request Refund button at the bottom of the list, The name of the product and the order number will be auto-filled in the form, From the dropdown menu, choose the reason for requesting a refund, Use the textbox to add any additional info and explain the reason for returning the game, Choose Payment & Billing from the top menu, Find the purchased Minecraft game and click on Request a Refund button, Choose the reason for returning the game from the dropdown menu, Write down any additional details in the textbox, Follow the instructions until the last step. To request a refund for Minecraft on Windows 10, you will need to use your Microsoft account. By the way, the map is called "Extreme Snowman Speed Battle - By Jigarbov". On some platforms asking for a refund is not an option like on Apple, Amazon's Kindle, and Nintendo. Be advised that you will only be refunded for the product(s) returned (minus shipping charges) as we will be providing you with a prepaid shipping label. Knowledge. You can also include photos that support your claims. If you're interested in becoming a partner, and to learn more about the criteria required, visit the Minecraft Partner Program page for more info. This does not effect our editorial in any way. If you submit your refund request to Mojang directly, it can take up to two business days for them to answer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If your child has their own Xbox account that you have provided consent for and you want to purchase marketplace content for them, it will need to be purchased through their Xbox/Minecraft account. Hello there! 6. New comments cannot be posted and votes cannot be cast.